Commercial Sales Engineer - SMB

Ladders; United States; Remote; USD 100,000 - 150,000; Full time

Benefits offered by this job

Various health plans

Time off plans for vacation and sick

Parental leave options

Retirement options

Education reimbursement

In-office perks, and more!

Job summary

Ladders is seeking a Commercial Sales Engineer - SMB to join our information technology leadership team. You will partner with prospective customers, translate technical needs into practical solutions, and lead evaluations for small and mid-sized accounts.

This role blends customer-facing presentations with hands-on cybersecurity and networking know-how, plus an interest in AI-enabled solutions. Remote, US-based candidates only.

Qualifications

• 2+ years as Sales Engineer or Network Systems Integrator.
• Bachelor’s degree in Computer Science or related field, or equivalent experience.
• Hands-on cybersecurity and networking background (TCP/IP, DNS, VPN, firewalls).
• Curiosity about and exploration of AI tools.
• Foundational understanding of AI/ML technologies and AI-driven solutions.

Responsibilities

• Create and deliver technical product presentations to prospective customers.
• Gather customer technical requirements to ensure proposed solutions meet their goals.
• Lead product evaluations and custom product configurations.
• Design evaluation test plans with customers and guide the process to successful outcomes.

Skills

TCP/IP

DNS

VPN

Firewalls

AI tools curiosity

Networking basics

Education

Bachelor’s degree in Computer Science or related field

Job description

For our client, we are seeking a Commercial Sales Engineer - SMB to join the team of a leader in the Information Technology space.

This role will partner closely with prospective customers to translate technical needs into practical solution recommendations. You will lead technical discussions, shape evaluations, and help demonstrate how the company's offerings can address business and operational goals for small and mid-sized accounts. The position blends customer-facing presentation skills with deep networking and cybersecurity knowledge, while also requiring a forward-looking interest in AI-enabled solutions.

Location: Remote - US based candidates only, no visa sponsorship available

Compensation: $100,000 – $150,000 annually

Responsibilities

• Create and deliver technical product presentations to prospective customers
• Gather customer technical requirements to ensure proposed solutions meet their goals
• Lead product evaluations and custom product configurations
• Design evaluation test plans with customers and guide the process to successful outcomes

Qualifications

• 2+ years of experience as a Sales Engineer or Network Systems Integrator
• Bachelor's degree in Computer Science or related field, or equivalent experience
• Proven cybersecurity and networking background with hands-on experience in TCP/IP, DNS, routing, VPN, and firewalls
• Demonstrated curiosity and active exploration of AI tools
• Foundational understanding of AI/ML technologies and experience leveraging AI-driven solutions

Benefits

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Our client is an equal opportunity employer. We encourage you to apply even if you don’t meet every qualification—your background could be exactly what this team needs.