Commercial Relationship Manager

WesBanco Bank Inc.; Toledo (OH); On-site; USD 52,000 - 78,000; Full time

Job summary

WesBanco Bank Inc. is seeking a Client Relationship Officer to support commercial banking customers with exceptional service and efficient operations. You will manage client requests, assist with account openings, and ensure documentation accuracy, while coordinating with Commercial Bankers and internal teams.

The role emphasizes relationship management, compliance, and cross-selling opportunities to grow the client portfolio; strong communication and teamwork are essential.

Qualifications

• Must provide exceptional customer service and professional support to clients and teammates.
• Clear, concise written and verbal communication skills are essential.
• Proven ability to manage client relationships and support growth initiatives.

Responsibilities

• Supports line of business by delivering exceptional service and operational support to associates and clients.
• Assists with opening new accounts and ensures complete, accurate documentation.
• Inputs information into lending systems and coordinates credit request submissions.
• Reviews third-party reports and documents to ensure due diligence and compliance.
• Maintains client contact information and manages portfolio data.
• Supports loan closings and coordinates with outside service providers as needed.
• Identifies cross-selling opportunities and promotes relevant bank products.

Skills

Customer service

Interpersonal skills

Communication

Relationship management

Attention to detail

Education

High school diploma or GED

Bachelor's degree preferred in Business Administration

Tools

Microsoft Office

Banking software

Job description

WesBanco Bank Inc. is seeking a Client Relationship Officer to support commercial banking customers with exceptional service and efficient operations. You will manage client requests, assist with account openings, and ensure documentation accuracy, while coordinating with Commercial Bankers and internal teams.

The role emphasizes relationship management, compliance, and cross-selling opportunities to grow the client portfolio; strong communication and teamwork are essential.