Commercial Client Relationship Specialist

WesBanco Bank Inc.; Cincinnati (OH); On-site; USD 55,000 - 85,000; Full time

Job summary

WesBanco Bank Inc. seeks a Client Relationship Officer to provide exceptional service and operational support to associates and clients.

The role manages client requests, oversees account operations, and ensures accurate documentation and transactions while liaising between clients, associates, and internal partners to deliver a seamless experience. Focused on relationship management, this position supports growth initiatives and works with Commercial Bankers, enhancing cross-sell opportunities

Qualifications

• Bachelor's Degree preferred; High school diploma or GED required.
• Minimum of two years of relevant banking experience.
• Excellent written and oral communication.
• Ability to work in a team and adhere to compliance and regulations.

Responsibilities

• Supports client requests and manages account operations.
• Prepares and processes documentation and transactions with accuracy.
• Assists with relationship reviews and cross-sell opportunities.
• Maintains client contact information and updates records.
• Coordinates with Commercial Bankers and other bank partners as needed.
• Ensures due diligence and KYC requirements are met.

Skills

Customer service

Interpersonal skills

Written & verbal communication

Education

Bachelor's degree preferred

High school diploma/GED required

Tools

Microsoft Office

Banking software

Job description

WesBanco Bank Inc. seeks a Client Relationship Officer to provide exceptional service and operational support to associates and clients.

The role manages client requests, oversees account operations, and ensures accurate documentation and transactions while liaising between clients, associates, and internal partners to deliver a seamless experience. Focused on relationship management, this position supports growth initiatives and works with Commercial Bankers, enhancing cross-sell opportunities