Commercial Relationship Manager

Paducah Bank; Chicago (IL); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading bank in Chicago seeks a Commercial Relationship Manager to enhance client relationships and drive new business. The role involves managing financial transactions, collaborating with various departments, and engaging with the community. Ideal candidates will possess strong analytical skills and a commitment to customer service.

Qualifications

• Expertise in loans and deposits.
• Ability to underwrite complex business transactions.

Responsibilities

• Manage, retain and grow existing relationships.
• Prospecting for new business.
• Collaborate with teammates in Treasury Management and Wealth Management.

Skills

Customer Service

Analytical Skills

Relationship Management

Job description

Position Title: Commercial Relationship Manager
Department: Commercial Sales
Reports To: Director of Commercial & Treasury Services - Louisville

General Summary/Purpose:

(What is this role intended to accomplish? Why does it exist?)

All Commercial Relationship Managers are Brand Ambassadors and seek opportunities to win business for Paducah Bank by expanding existing relationships and establishing new ones. Each is expected to provide outstanding customer service to our clients by offering solutions to match the customer’s needs, understanding that these interactions should foster relationships that are meaningful and lifelong. Each CRM should serve as product knowledge experts for both loans and deposits and should have a keen understanding of all Treasury Management services offered by the Bank. Each CRM should possess the technical / analytical skills necessary to underwrite complex business transactions as they are responsible for managing larger relationships that carry high degrees of risk. Each CRM should have a good working relationship with other departments within the bank and collaborate regularly with our teammates in Treasury Management, Wealth Management, Secondary Market, and Consumer.

Key Duties and Responsibilities

1. Manage, retain and grow existing relationships. This involves 50% of the time gathering and analyzing financial information, underwriting new requests, and reviewing relationships to identify opportunities for additional business. This also includes managing operational issues such as exception resolution, financial statement tracking, delinquency, etc.
2. Prospecting for new business. This involves 25% of the time identifying businesses that don’t currently bank with Paducah Bank, researching to find out as much information about the prospect as possible by looking at things such as UCC filings with the KY SOS, internet, asking teammates, and establishing a timeline for calling on the prospect. This also involves building relationships with centers of influence such as local business groups, accounting firms, law firms, and other organizations that represent business interests in the markets served who can be referral sources for banking prospects.
3. Collaborate with other teammates in Treasury Management, Wealth Management, Residential Mortgage, and Consumer. This accounts for 20% of the time and aims to expand existing relationships and identify new ones.
4. Community involvement. Each CRM is encouraged to serve the community by serving on outside Boards, volunteering to help non-profit agencies, involvement in worthwhile community-sponsored events, and participation in Chamber of Commerce opportunities, etc. This represents approximately 5% of the time.