Commercial Property Manager

Roster Talent; Media (Delaware County); On-site; USD 42,000 - 56,000; Full time

Job summary

Roster Talent in Media, PA seeks a Property Management Administrative Assistant to support on-site staff, handle tenant communications, scheduling, and paperwork.

The role requires strong MS Office skills, customer service, and attention to detail; travel to properties in the Media area may be required for inspections and tenant-related tasks.

Qualifications

• Strong customer service and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multi-task, be flexible and adaptable.
• Ability to resolve conflicts and work as a team player.

Responsibilities

• Understand and carry out all policies and procedures in dealing with properties, tenants, and the management company.
• Act as the primary point of contact for visitors, clients, and phone inquiries; manage scheduling and correspondence.
• Provide support to on-site personnel in cooperation with the managers.
• Act as a liaison between tenants and management to resolve tenant issues.
• Prepare, organize, and maintain tenant files, ledgers, and documentation.
• Process lease renewals, notices, and related documentation in a timely manner.
• Prepare monthly reports and assist with move-in/fit-out activities.
• Ensure confidentiality and proper handling of tenant information.
• Assist with call box systems, lobby directory, and surveillance systems.
• Occasionally travel to commercial properties in the Media area for meetings or inspections.

Skills

Customer service

Communication

Attention to detail

Multi-tasking

Conflict resolution

Team player

Financial math

Tools

Microsoft Office

Job description

Duties will include but are not limited to:

• Understand and carry out all policies and procedures in dealing with properties, tenants, and the management company.
• Acts as the primary point of contact for visitors, clients, and phone inquiries. Manages appointment, meeting, and reservation scheduling. Prepares and disseminates various forms of correspondence, including memos, emails, letters, faxes, and forms.
• Provide support to on-site personnel in cooperation with the managers.
• Act as a liaison between tenants and management while resolving all tenant issues in collaboration with current Lease Agreement terms to ensure excellent tenant relations.
• Prepare, organize, and maintain tenant files, ledgers, and documentation in a neat and organized manner.
• Process lease renewals, enter received notice of vacate, process security deposit refunds, rent collections, late notices, and eviction proceedings in an accurate and timely manner.
• Prepare monthly reports in an accurate and timely manner.
• Prepare and administer agreements, addendums, and related documents, and oversee the signing of necessary documents between management and residents.
• Update any necessary tenant information into MRI, a property management and real estate software.
• Understand the importance of confidentiality and properly maintain, organize, and store new tenant files and prospective tenant information.
• Assist in call box systems, lobby directory system and surveillance systems.
• Assist in tenant fit-out and move-in process.
• Understand and comply with Fair Housing laws and standards.
• Occasionally will be asked to travel to and from various commercial properties in the greater Media area to meet with tenants, change suite signs, perform move-out inspections, etc.
• Perform other duties as assigned by management.

Qualifications:

• Proficient knowledge of Microsoft Office.
• Strong customer service and communication skills.
• Strong attention to detail and organizational skills.
• Ability to multi-task, be flexible and adaptable.
• Ability to resolve conflicts and work as a team player.
• Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, and percentages.