Commercial Printing Customer Service Representative

INTIHAR HOLDING CO; Virginia; On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive Compensation

Paid Time Off

Career Growth Opportunities

Job summary

INTIHAR HOLDING CO in Virginia is seeking a skilled customer service professional with commercial printing experience. The role requires multitasking across customer files, proofs, and some press-related tasks in the production area.

You will work directly with clients, provide proofs, participate in production meetings, and collaborate with teammates to ensure on-time delivery. Strong communication and InDesign experience are highly valued.

Qualifications

• 3 years of print-related customer service experience.
• Intermediate experience with Adobe Creative Cloud, especially InDesign.
• Excellent verbal and written communication with customers and colleagues.

Responsibilities

• Work with customers to provide proofs, manage bindery, and deliver on time.
• Participate in production meetings.
• Collaborate as a team player.
• Problem solve as needed.

Skills

Customer service

Verbal communication

Adobe InDesign

Tools

Adobe InDesign

Adobe Creative Cloud

Job description

Job Description

Job Description

Benefits/Perks

• Competitive Compensation
• Paid Time Off
• Career Growth Opportunities

Job Summary

Commercial printing experience a must. This industry is demanding with skills as a multi-tasker being very important. It requires a little of everything to include fixing a customer's file for print, talking to customers on the phone or running some of the print or bindery machines in the production area.

Responsibilities

• Work directly with customers, providing proofs, bindery and delivering jobs on time.
• Contribute in production meetings
• Be a team player
• Be a problem solver

Qualifications

• At least 3 years in print related customer service.
• Intermediate experience in Adobe Cloud, especially InDesign a major plus!
• Excellent verbal and written communication with customers and co-workers