Commercial Premium Audit Operations Lead

Farmers Insurance; United States; Hybrid; USD 90,000 - 160,000; Full time

Benefits offered by this job

Competitive salary

401(k)

Medical

Dental

Vision

Health Savings and Flexible Spending

Job summary

Farmers Insurance is seeking a Premium Audit Operations Supervisor to lead our Commercial Insurance Premium Audit team. You will drive daily operations, coach staff, ensure accurate premium assessments and strong quality controls, and support regulatory compliance.

You will partner with internal and external stakeholders to improve processes, accuracy, and overall team performance, while managing complex account reconciliations and litigation-support as needed.

Qualifications

• High school diploma or equivalent required; Bachelor's degree preferred.
• Leadership and analytics experience preferred; premium audit knowledge is a plus.
• Strong communication and interpersonal skills; ability to present and coach.

Responsibilities

• Leads and develops Premium Audit team members, sets priorities and expectations.
• Ensures documentation is maintained and policies are correctly distributed.
• Manages accounts, unapplied cash, and reconciliations; coordinates with agencies and service centers.
• Oversees negotiations of earned premium settlements with debtors; coordinates with vendors.

Skills

Technical expertise in commercial

MS Office (Word, Excel, PowerPoint, -

Analytical thinking

Leadership experience

Verbal and written communication

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Management information systems

Job description

Farmers Insurance is seeking a Premium Audit Operations Supervisor to lead our Commercial Insurance Premium Audit team. You will drive daily operations, coach staff, ensure accurate premium assessments and strong quality controls, and support regulatory compliance.

You will partner with internal and external stakeholders to improve processes, accuracy, and overall team performance, while managing complex account reconciliations and litigation-support as needed.