Commercial Parts Specialist - Sales & Dispatch

Advance Auto Parts Inc.; United States; On-site; USD 19,000 - 28,000; Full time

Job summary

Discount Auto Parts is seeking a Commercial Specialist to support CPP-led sales and coordinate deliveries. You will maintain vehicle readiness, conduct stocking visits, and assist with upselling in a busy parts department environment.

This role requires strong communication, basic inventory skills, and the ability to multi-task across sales, dispatch, and customer interaction. Prior auto parts experience is preferred, with weekend availability often needed.

Qualifications

• High school diploma or GED required.
• Prior automotive parts knowledge preferred.
• Ability to read and interpret safety rules, manuals, and catalogs.
• Willingness to learn about new products and sales techniques.
• Able to work days, evenings, and weekends as needed.

Responsibilities

• Support CPP-led commercial sales.
• Assist with dispatching and coordination of commercial deliveries from order creation to dispatched for delivery.
• Maintain store vehicle fleet maintenance, safety checks, and readiness.
• Conduct account stocking visits and Pro Sales flyer drops.
• Perform outbound calls, follow-ups, and basic account touchpoints.
• Lead the organization and maintenance in the parts department, backroom, staging, and delivery areas.
• Assist upselling and cross-selling products to increase transaction value.
• Lead a commercial program when CPP is not present (weekends as needed).
• Engage with walk-in customers to understand needs and recommend parts or services.

Skills

Customer service

Sales skills

Time management

English proficiency

Team collaboration

Education

High school diploma or GED

Tools

Excel

Word

POS systems

Parts lookup systems

Job description

Discount Auto Parts is seeking a Commercial Specialist to support CPP-led sales and coordinate deliveries. You will maintain vehicle readiness, conduct stocking visits, and assist with upselling in a busy parts department environment.

This role requires strong communication, basic inventory skills, and the ability to multi-task across sales, dispatch, and customer interaction. Prior auto parts experience is preferred, with weekend availability often needed.