Commercial Operations Manager

Bradycorp; Good Hope (WI); On-site; USD 95,000 - 130,000; Full time

Job summary

Brady Corporation is seeking a strategic Commercial Operations Manager to lead a specialized team of Pricing Analysts and Customer Data Specialists. You will drive the commercial lifecycle from pricing approvals to retention, bridging strategy and daily execution to accelerate revenue growth and profitability.

You will oversee data-driven performance forecasting, margin analysis, and cross-functional collaboration with Product and Finance to align pricing with product lifecycles and corporate

Responsibilities

• Process Optimization: streamline the commercial lifecycle from customer acquisition and pricing approval to retention to remove bottlenecks and speed time-to-market.
• Data Analysis & Actionable Insights: monitor performance, identify margin trends and win/loss patterns for senior leadership insights.
• Reporting & Forecasting: manage operational performance and distributor-specific processes with accurate data to inform strategy and hit targets.
• Technology & Tools Management: act as the functional owner of CRM and pricing tools, ensuring full integration and maximum utility for commercial teams.
• Strategic Collaboration: align pricing structures with product lifecycles and profitability goals with Product and Finance teams.

Skills

Pricing analytics

Data analysis

Strategic thinking

Cross-functional collaboration

Tools

CRM

Pricing tools

Job description

Brady Corporation is seeking a strategic and execution-oriented Commercial Operations Manager. In this role, you will ensure our commercial functions operate as a high-performance, integrated machine. You will lead a specialized team of Pricing Analysts and Customer Data Specialists to bridge the gap between high-level business strategy and daily tactical excellence, directly impacting Brady’s revenue growth and operational profitability.

• Process Optimization: You will streamline the entire commercial lifecycle from customer acquisition and pricing approval to retention to eliminating bottlenecks to improve speed-to-market.
• Data Analysis & Actionable Insights: You will oversee the monitoring of commercial performance, identifying margin trends and win/loss patterns to provide senior leadership with the "why" behind the numbers.
• Reporting & Forecasting: Manage the operational performance and commercial account/distributor specific processes, ensuring data accuracy to inform strategic decision-making and ensure targets are hit.
• Technology & Tools Management: Serve as the functional owner of our CRM and pricing tools, ensuring they are fully integrated and provide maximum utility to the commercial teams.
• Strategic Collaboration: Work closely with Product and Finance teams to align pricing structures with product lifecycles and corporate profitability goals.