Commercial Operations Manager

Brady Corporation; Milwaukee (WI); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Incentive programs

Parental leave

Education reimbursement

Scholarship program

Employee resource groups

Wellness programs

Dress-for-your-day

Job summary

Brady Corporation is seeking a strategic and execution‑oriented Commercial Operations Manager to lead a dedicated team of Pricing Analysts and Customer Data Specialists, bridging high‑level strategy with daily tactical execution.

You will own end‑to‑end commercial processes, drive pricing optimization, monitor performance with data insights, and ensure CRM/SAP tools are fully integrated to support revenue growth.

Qualifications

• 8+ years in Commercial Operations, Sales Operations, or a related field with a proven track record of managing direct reports.
• Advanced proficiency in CRM systems (Salesforce) and ERP platforms (SAP).
• Experience with Power BI, Tableau, or advanced Excel.
• A Lean or Six Sigma mindset toward process improvement; you look for ways to make tasks faster, better, and more accurate.

Responsibilities

• Process Optimization: streamline the commercial lifecycle from customer acquisition and pricing approval to retention to speed time-to-market.
• Data Analysis & Actionable Insights: monitor commercial performance, identify margin trends, and provide senior leadership with the rationale behind the numbers.
• Reporting & Forecasting: manage operational performance and account/distributor processes with accurate data to inform strategy and hit targets.
• Technology & Tools Management: own the CRM and pricing tools, ensuring full integration and maximum utility for the teams.
• Strategic Collaboration: work with Product and Finance to align pricing with product lifecycles and profitability goals.

Skills

Leadership

Communication

Analytical thinking

Process improvement

Education

Bachelor’s Degree in Business, Finance, or Economics

Tools

Salesforce

SAP

Power BI

Tableau

Excel

Job description

What We Need

Brady Corporation is seeking a strategic and execution-oriented

What We Need

Brady Corporation is seeking a strategic and execution-oriented Commercial Operations Manager. In this role, you will ensure our commercial functions operate as a high-performance, integrated machine. You will lead a specialized team of Pricing Analysts and Customer Data Specialists to bridge the gap between high-level business strategy and daily tactical excellence, directly impacting Brady’s revenue growth and operational profitability.

What You'll Be Doing

• Process Optimization: You will streamline the entire commercial lifecycle from customer acquisition and pricing approval to retention to eliminating bottlenecks to improve speed-to-market.
• Data Analysis & Actionable Insights: You will oversee the monitoring of commercial performance, identifying margin trends and win/loss patterns to provide senior leadership with the "why" behind the numbers.
• Reporting & Forecasting: Manage the operational performance and commercial account/distributor specific processes, ensuring data accuracy to inform strategic decision-making and ensure targets are hit.
• Technology & Tools Management: Serve as the functional owner of our CRM and pricing tools, ensuring they are fully integrated and provide maximum utility to the commercial teams.
• Strategic Collaboration: Work closely with Product and Finance teams to align pricing structures with product lifecycles and corporate profitability goals.

What You Will Need To Be Successful

• Bachelor’s Degree in Business, Finance, or Economics.
• 8+ years in Commercial Operations, Sales Operations, or a related field, with a proven track record of managing direct reports (specifically Analysts or Data Specialists).
• Advanced proficiency in CRM systems (Salesforce) and ERP platforms (SAP). You should understand how data flows between these systems to support a global business.
• Ability to translate complex datasets into simple, executive-level narratives. Experience with Power BI, Tableau, or advanced Excel is required.
• A Lean or Six Sigma mindset toward process improvement; you naturally look for ways to make tasks faster, better, and more accurate.

About Us

Who we are:

Brady makes products that make the world a safer and more productive place. We are a global leader in safety, identification and compliance solutions for a diverse range of workplaces. From the depths of the ocean to outer space, from the factory floor to the delivery room - we're just about everywhere you look. Companies around the world trust Brady because of our deep expertise and knowledge across a wide range of industries and applications - powered by our world-class manufacturing capabilities.

We have a diverse customer base in industries including electronics, telecommunications, manufacturing, electrical, construction, healthcare, aerospace and more. As of July 31, 2025, Brady employed approximately 6,400 people in our worldwide businesses. Our fiscal 2025 sales were approximately $1.51 billion. Brady stock trades on the New York Stock Exchange under the symbol BRC. You can learn more about us at www.bradycorp.com.

Why Work At Brady

A career at Brady means working for a global company that has thrived for over 100 years, and whose innovative spirit drives our future growth.

Brady offers competitive pay and great benefits, supported by a culture that encourages collaboration and innovation. We strive to foster an inclusive workplace where diverse talent can learn, grow, and succeed. And with deeply rooted values, no matter where you work at Brady, you'll feel connected to the community through our charitable contributions and opportunities to give back.

Our headquarters are in Milwaukee, Wisconsin, but we have more than 70 locations globally, giving our employees the opportunity to work with colleagues around the world.

Our Benefits

• Comprehensive insurance coverage starting on your first day of employment, including medical, dental, and vision
• Generous 401(k) with company match
• Paid time off and holidays
• Opportunity to participate in incentive programs for all full-time employees
• Family planning benefits including paid parental leave, fertility coverage, adoption and surrogacy assistance
• Education reimbursement opportunities
• Scholarship program for children of Brady employees
• A variety of Employee Resource Groups to provide you with unique networking, development, and volunteer opportunities
• Employee Assistance Program and related wellness programs (mental and behavioral health, family counseling, financial management)
• Dress-for-your-day dress code
• Charitable contributions matched through Brady's Matching Gift program