Commercial Operations Architect

Jupiter Endovascular; San Mateo (CA); On-site; USD 120,000 - 140,000; Full time

Benefits offered by this job

Competitive pay with incentives and/or

Equity opportunities

Top-tier medical, dental, and vision

401(k) with employer contributions

Job summary

Jupiter Endovascular is seeking a Commercial Operations Lead to build and scale the operating foundation for its commercial organization as the company prepares for commercialization. This hands-on role partners with Sales, Marketing, Finance, Operations, and Clinical teams to develop CRM infrastructure, dashboards, KPIs, and efficient processes for a growing sales force.

The ideal candidate will own CRM data quality, create leadership-friendly reporting, and drive cross-functional visibility.

Qualifications

• Bachelor's degree in Business, Finance, Operations, Marketing, Economics, Analytics, or a related field required.
• 5+ years of progressive experience in commercial operations, sales operations, revenue operations, business operations, or a similarly relevant function required.
• Experience supporting a medtech, medical-device, diagnostics, healthcare, life-sciences, or other regulated commercial organization.
• Experience with pricing, contracting, order-to-cash, channel operations, distributor management, commercial finance, or customer-onboarding processes.
• Demonstrated experience independently building, implementing, or improving commercial and sales operations processes, systems, or reporting infrastructure.
• Experience supporting sales incentive compensation design, administration, or performance measurement.
• Hands-on experience with CRM systems, including CRM implementation, workflow design, process optimization, reporting, data governance, user adoption, or business-process development.
• Experience developing sales dashboards, KPI frameworks, performance reporting, forecasting tools, and recurring commercial operating cadences.
• Strong understanding of sales operations disciplines, including account segmentation, territory planning, pipeline management, forecasting, CRM governance, field enablement, and sales performance measurement.
• Advanced Excel skills and experience using BI tools such as Power BI or Tableau, reporting, CRM, or data-visualization tools.
• Excellent communication, organizational, stakeholder-management, and problem-solving skills.
• Ability to thrive in a fast-paced, early-stage environment where processes, tools, infrastructure, and priorities are still being built.

Responsibilities

• Build and scale Jupiter's commercial operations foundation, including core systems, processes, reporting, governance, and operating rhythms needed to support commercial launch and future growth.
• Lead the implementation, configuration, and adoption of commercial CRM infrastructure, including account hierarchy, account targeting, pipeline stages, opportunity management, rep activity tracking, workflow design, data standards, reporting, and user adoption.
• Own CRM data quality, reporting accuracy, process discipline, and cross-functional visibility across commercial systems and workflows.
• Develop and maintain commercial dashboards, KPI frameworks, leadership reporting, and recurring performance-management tools to support sales leadership, commercial planning, forecasting, quarterly business reviews, and other leadership updates.
• Partner with commercial leadership to build and scale core sales operating processes, including market sizing, account segmentation and prioritization, territory alignment, demand forecasting, sales quota and performance tracking, incentive-plan development and administration.
• Support commercial readiness initiatives as priorities evolve, including reimbursement intelligence, claims, pricing and contracting support, order-to-cash processes, customer onboarding, distributor or channel reporting, and field-enablement processes.
• Conduct and synthesize competitive, market, customer, and commercial-performance intelligence to identify growth opportunities, market dynamics, targeting priorities, risks, and potential barriers to adoption.
• Serve as a trusted operational partner to commercial leadership by proactively identifying gaps, recommending practical solutions, and driving execution in a fast-paced, evolving environment.

Skills

CRM systems

Sales operations

Data analysis

Stakeholder management

Process improvement

Education

Bachelor's degree

Tools

Power BI

Tableau

Excel

Job description

Jupiter Endovascular is seeking a Commercial Operations Lead to build and scale the operating foundation for its commercial organization as the company prepares for commercialization. This hands-on role partners with Sales, Marketing, Finance, Operations, and Clinical teams to develop CRM infrastructure, dashboards, KPIs, and efficient processes for a growing sales force.

The ideal candidate will own CRM data quality, create leadership-friendly reporting, and drive cross-functional visibility.