Commercial Operations Analyst: AI-Driven Growth

Deliveroo; Milano (TX); On-site; USD 41,000 - 52,000; Full time

Benefits offered by this job

Healthcare

Parental leave

Pensions

Generous annual leave

Job summary

Deliveroo in Milan is seeking a Commercial Operations Specialist to translate priorities into actions, coordinate cross-functional initiatives and develop processes that enable growth.

You will build reporting, deliver dashboards for stakeholders, and apply AI-enabled data transformations to speed insights. Fluency in Italian and English is required; you will work in a fast-moving, autonomous environment.

Qualifications

• Strong analytical skills with large datasets.
• Advanced Excel or Google Sheets skills are essential.
• SQL and BI tools are a strong advantage.
• Fluency in Italian and English.

Responsibilities

• Build reporting and analyses to monitor business performance and guide decisions.
• Translate commercial priorities into structured plans and performance frameworks.
• Develop and improve tools, processes and data routines for commercial teams.
• Coordinate cross-functional initiatives, track execution, budgets and impact.

Skills

Analytical skills

Advanced Excel/Google Sheets

SQL

BI tools

AI tools (ChatGPT/Claude)

Italian & English

Tools

Excel/Sheets

SQL

Job description

Deliveroo in Milan is seeking a Commercial Operations Specialist to translate priorities into actions, coordinate cross-functional initiatives and develop processes that enable growth.

You will build reporting, deliver dashboards for stakeholders, and apply AI-enabled data transformations to speed insights. Fluency in Italian and English is required; you will work in a fast-moving, autonomous environment.