Commercial Loan Support Specialist

W3Global; Cranberry Township (Butler County); On-site; USD 45,000 - 65,000; Full time

Job summary

W3Global is seeking a detail-focused Lending Administrative Support specialist to assist Relationship Managers with originations, documentation, and portfolio administration. You will coordinate with customers, branches, and external partners to ensure timely loan processing and accurate recordkeeping.

The role emphasizes attention to detail, strong communication, and ability to manage multiple tasks in a fast-paced banking environment. On-site position with standard banking hours.

Qualifications

• High school diploma or GED.
• 3+ years of administrative support in a lending department.
• Experience with consumer or commercial loan processes.
• Understanding of loan documentation requirements and closing coordination.
• Strong attention to detail and accuracy in loan documentation.
• Proficiency in Word, Excel, Outlook and internet research.
• Strong verbal and written communication.
• Ability to manage multiple priorities and deadlines.
• NMLS certification may be required or obtained on hire.

Responsibilities

• Support Relationship Managers through loan origination, renewals, closings, and portfolio administration.
• Prepare loan proposals, commitment letters, and other lending documents.
• Coordinate loan closings and order appraisals, title work, and related documents.
• Ensure proper execution, filing, and recording of mortgage and UCC filings.
• Assist with disbursement requests and hand off to loan servicing.
• Follow up on outstanding documentation and financial exceptions.
• Set up customer payments and monitor delinquency and portfolio reports.
• Respond to inquiries and coordinate resolutions with internal/external teams.
• Maintain organized loan files and adhere to banking procedures.

Skills

Attention to detail

Communication skills

Organizational skills

Customer service

Time management

Education

High school diploma or GED

NMLS certification

Tools

Microsoft Word

Microsoft Excel

Outlook

Internet research

Job description

W3Global is seeking a detail-focused Lending Administrative Support specialist to assist Relationship Managers with originations, documentation, and portfolio administration. You will coordinate with customers, branches, and external partners to ensure timely loan processing and accurate recordkeeping.

The role emphasizes attention to detail, strong communication, and ability to manage multiple tasks in a fast-paced banking environment. On-site position with standard banking hours.