Commercial Loan Servicing Specialist — Drive Precision & Impact

ofbexternal; Toms River (NJ); On-site; USD 48,000 - 65,000; Full time

Benefits offered by this job

On-site fitness facility

Tuition assistance

Professional development

Job summary

OceanFirst Bank seeks a Commercial Loan Servicing Specialist to support the Commercial Loan Operations Support Supervisor. You will process loan servicing requests, maintain records, and respond to customer and internal inquiries to ensure accurate and timely servicing.

Responsibilities include handling complex transactions, posting payments, adjustments, and reconciliations, while supporting compliance and audits.

Qualifications

• Working knowledge of Commercial loans operating systems.
• Strong verbal, written, communication and interpersonal skills.
• Detail-oriented and organizational skills.
• Ability to manage various assignments simultaneously and meet required deadlines.
• Ability to perform research and resolve problems.
• Computer proficiency in Bank systems, MS Office Suite, and loan operation programs.
• Strong analytical ability with superior aptitude for figures.

Responsibilities

• Process high-level financial and non-financial loan transactions and data entry.
• Handle payment corrections, posting, non-accrual and fee assessments.
• Perform loan adjustments and validate calculations and dates.
• Process payoff funds and daily rate index updates.
• Assist with subpoena documentation and regulatory requests.
• Research loan images/files and coordinate with customers and departments.
• Monitor LAS reports and clear exceptions daily.
• Assist in reconciling daily proof and general ledger accounts.
• Support data compilation for regulatory audits and reporting.
• Coach the team to meet service levels and ensure accuracy.
• Maintain up-to-date department procedures and archival of checklists.
• Provide cross-departmental support across branches and units.

Skills

Loan servicing knowledge

Strong communication

Detail-oriented

MS Office

Analytical ability

Time management

Education

High School Diploma

Tools

Bank systems

MS Office Suite

Job description

OceanFirst Bank seeks a Commercial Loan Servicing Specialist to support the Commercial Loan Operations Support Supervisor. You will process loan servicing requests, maintain records, and respond to customer and internal inquiries to ensure accurate and timely servicing.

Responsibilities include handling complex transactions, posting payments, adjustments, and reconciliations, while supporting compliance and audits.