Commercial Loan Servicing Specialist

MidFirst Bank; Oklahoma City (OK); On-site; USD 52,000 - 68,000; Full time

Job summary

MidFirst Bank in Oklahoma City is seeking a Commercial Loan Servicing Specialist to process loan transactions and maintain systems for commercial loans, ensuring daily service standards are met.

This role supports the team by working the commercial servicing queue and collaborating with loan officers to deliver exceptional service to customers with accuracy and efficiency.

Qualifications

• Efficient organizational and time management skills.
• Effective interpersonal, oral, and written communication skills.
• Proficient in Excel, good PC skills including spreadsheets, databases, and word processing.
• Adaptable and able to adjust priorities in a fast-paced environment.
• 1-3 years in a related banking or financial role (preferred but not required).
• Strong attention to detail and ability to work with high volumes and deadlines.
• Strong analytical skills with aptitude for math and accounting.

Responsibilities

• Process loan transactions and perform system maintenance for commercial loans.
• Post payments, produce payoff letters, and complete escrow disbursements.
• Create and monitor reports; ensure accurate postings.
• Collaborate with commercial loan officers to deliver exceptional service to customers.

Skills

Organizational skills

Communication skills

Excel proficiency

Attention to detail

Analytical skills

Time management

Job description

Description

The Commercial Loan Servicing Specialist will process loan transactions and perform system maintenance for commercial loans. This position will assist the team and work the commercial servicing queue to ensure daily service level agreements are maintained. Duties include but are not limited to, posting and performing loan advances, producing payoff letters, completing escrow disbursements, creating and monitoring several reports, ensuring payments are posted accurately, and working closely with commercial loan officers to ensure exceptional service is delivered to customers.

Position Requirements

• Efficient organizational and time management skills
• Effective interpersonal, oral, and written communication skills
• Proficient in Excel, good PC skills including spreadsheets, databases, and word processing
• Must be adaptable and have ability to adjust priorities to changing circumstances in fast-paced atmosphere.
• 1-3 years applicable experience in a related banking or financial role that is highly detailed and audit-oriented preferred, but not required.
• Must have strong attention to detail
• Must be able to work in a fast-paced environment and working with high volumes and deadlines
• Strong analytical skills with a demonstrated aptitude for math and accounting

Qualifications

Behaviors

• Team Player - Works well as a member of a group
• Enthusiastic - Shows intense and eager enjoyment and interest
• Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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