Commercial Loan Closings Specialist

Community Bank, N.A.; Springfield (MA); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

11 paid holidays

Paid vacation

Medical insurance

Vision & Dental insurance

401K with generous match

Pension

Tuition reimbursement

Banking discounts

Job summary

Community Bank, N.A. is seeking a detail-oriented Coordinator to ensure accurate, timely, and compliant commercial loan documentation and closing processes. You will work closely with Commercial Bankers, Loan Operations, Legal Counsel, and external stakeholders to deliver exceptional client service.

The role emphasizes coordination, documentation accuracy, and risk mitigation within a bank environment, with opportunities for growth and cross-functional exposure.

Qualifications

• Associate's degree in Business, Finance, or related field preferred; high school diploma required with a minimum of one year of specialized post-secondary training or equivalent professional certification.
• Proficient in Microsoft Office Suite and loan origination/documentation platforms.
• Strong business writing and professional communication skills, with the ability to interact with executive-level clients, attorneys, and cross-functional banking teams.
• Deep understanding of commercial lending forms, documentation standards, regulatory requirements, and transactional workflows.
• Ability to interpret and apply commercial credit policies and internal procedures.
• Familiarity with legal administrative support or financial documentation review is a strong asset.
• Minimum of 2 years of experience supporting Commercial and/or Retail Lending Officers, Loan Operations, or legal professionals in banking or legal services.

Responsibilities

• Lead coordination of commercial loan closings by preparing and reviewing closing documentation packages for compliance.
• Serve as liaison between Commercial Banking Officers and Loan Operations to resolve post-close conditions.
• Draft board-level memoranda, legal correspondence, and customer-facing letters.
• Maintain sensitive client files under data governance and bank confidentiality standards.
• Analyze and distribute complex reports for executive review and internal audits.
• Support commercial customers with loan inquiries, transactions, and account maintenance.
• Manage ledger entries and processing of loan transactions including payments and transfers.
• Provide operational support to leadership through special projects and process improvements.
• Maintain ongoing compliance with laws, policies, procedures and training.

Skills

Microsoft Office Suite

Executive communication

Organizational skills

Commercial lending knowledge

Regulatory compliance

Education

Associate's degree in Business/Finance or related field

Tools

Loan origination/documentation platforms

Microsoft Office Suite

Job description

Community Bank, N.A. is seeking a detail-oriented Coordinator to ensure accurate, timely, and compliant commercial loan documentation and closing processes. You will work closely with Commercial Bankers, Loan Operations, Legal Counsel, and external stakeholders to deliver exceptional client service.

The role emphasizes coordination, documentation accuracy, and risk mitigation within a bank environment, with opportunities for growth and cross-functional exposure.