Commercial Lines Technical Assistant

001 Brown & Brown, Inc; Williamsburg Estates (TN); On-site; USD 32,000 - 45,000; Full time

Benefits offered by this job

Health benefits

401k plan

Tuition reimbursement

Paid time off

Job summary

Brown & Brown in Brentwood, TN is seeking a Technical Assistant to support a designated department with administrative tasks while gaining knowledge of the insurance industry. You will handle calls, data entry, file maintenance, and renewal preparation, while staying compliant with policies and regulations.

This role emphasizes confidentiality, teamwork, and ongoing training to maintain up-to-date skills in a dynamic insurance environment.

Qualifications

• 1+ years office administration experience
• Proficiency in Microsoft 365
• Excellent customer service and interpersonal skills

Responsibilities

• Assist a designated department with administrative tasks while learning the Insurance Industry
• Answer phones, route calls, and take/deliver messages
• Perform data entry, invoicing, policy checks, endorsements, renewal preparation and file maintenance
• Create reports and assist with sending out renewals
• Foster and seek relationships with teammates across all levels of Brown & Brown
• Ensure compliance with government agencies and corporate policies and procedures
• Attend training sessions, courses, etc. to maintain up-to-date skills
• Always conduct the highest level of confidentiality

Skills

Office administration

Microsoft 365

Customer service

Tools

Microsoft 365

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Technical Assistant to join our growing team in Brentwood, TN. The Technical Assistant will assist a designated department with administrative tasks while gaining knowledge of the insurance industry. The Technical Assistant will also support team collaboration, ensuring compliance with regulations.

How You Will Contribute:

• Assist a designated department with administrative tasks while learning the Insurance Industry
• Answer phones, route calls, and take/deliver messages
• Perform data entry, invoicing, policy checks, endorsements, renewal preparation and file maintenance
• Create reports and assist with sending out renewals
• Foster and seek relationships with teammates across all levels of Brown & Brown
• Ensure compliance with government agencies and corporate policies and procedures
• Attend training sessions, courses, etc. to maintain up-to-date skills
• Always conduct the highest level of confidentiality

Licenses and Certifications:

• Willingness to obtain an insurance license

Skills & Experience to Be Successful:

• 1+ years office administration experience, preferred
• Proficiency in Microsoft 365
• Excellent customer service and interpersonal skills

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services

Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more. Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Equal Opportunity & Diversity

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, "The Power to Be Yourself". We think of ourselves as a team, so we have teammates - not employees.

Company Information

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world's largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. We think of ourselves as a team, so we have teammates - not employees, and leaders - not managers. Everything we do is about the greater WE - never me. While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission - always doing what is best for our customers.