Technical Assistant

001 Brown & Brown, Inc; Fort Lauderdale (FL); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health benefits

401k

Student loan assistance

Tuition reimbursement

Paid time off

Job summary

Brown & Brown in Fort Lauderdale, FL is hiring a Technical Assistant to support Commercial Account Managers and Producers. You will service new and existing accounts, manage endorsements, cancellations, certificates, and invoices, and help with policy renewals and marketing data.

Ideal candidates have at least two years in insurance, a High School Diploma, and a 440/220 license (preferred within a year). We offer comprehensive benefits and ongoing professional development.

Qualifications

• High School Degree required.
• At least two years of insurance experience (preferred).
• Completion and evidence of skills as outlined by Commercial Management.

Responsibilities

• Build and maintain strong customer relationships to support account retention and client satisfaction.
• Collect updated client information annually to assist with policy renewals and marketing efforts.
• Provide day-to-day client service including handling endorsements, cancellations, certificates, and other policy changes.
• Assist in analyzing client exposures and recommending appropriate coverage adjustments.
• Review and verify the accuracy of policies, endorsements, quotes, and audits provided by carriers.
• Prepare and compile marketing and underwriting data such as loss runs and MVRs.

Skills

Customer service

Policy endorsements

Policy renewals

Cancellations handling

License (440/220)

Education

High School Diploma

Tools

Carrier systems

Agency automation tools

Job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers. Brown & Brown is seeking a Technical Assistant to join our growing team in Fort Lauderdale, FL! The Technical Assistant will work closely with the Commercial Account Manager, Commercial Producers and Commercial Lines Marketing Representatives to service new and existing accounts to achieve Agency sales goals and service standards.

How You Will Contribute

• Build and maintain strong customer relationships to support account retention and client satisfaction.
• Collect updated client information annually to assist with policy renewals and marketing efforts.
• Provide day-to-day client service including handling endorsements, cancellations, certificates, and other policy changes.
• Assist in analyzing client exposures and recommending appropriate coverage adjustments.
• Review and verify the accuracy of policies, endorsements, quotes, and audits provided by carriers.
• Prepare and compile marketing and underwriting data such as loss runs and MVRs.
• Gain and apply knowledge of Commercial Lines procedures, carrier systems, underwriting guidelines, and agency automation tools.
• Issue key documents including binders, certificates of insurance, ID cards, and invoices.
• Collaborate with account managers to resolve service issues and discrepancies, such as omitted items and commissions.
• Maintain attendance, follow agency procedures, and engage in ongoing professional development.

Licenses and Certifications

440 or 220 License (preferred) (must be obtained within a year of employment)

Skills & Experience to Be Successful

• High School Degree required.
• At least two years of insurance experience (preferred).
• Completion and evidence of skills as outlined by Commercial Management.

Teammate Benefits & Total Well-Being

We go beyond standard benefits, focusing on the total well-being of our teammates, including:

• Health Benefits: Medical/Rx, Dental, Vision, Life Insurance, Disability Insurance
• Financial Benefits: ESPP; 401k; Student Loan Assistance; Tuition Reimbursement
• Mental Health & Wellness: Free Mental Health & Enhanced Advocacy Services
• Beyond Benefits: Paid Time Off, Holidays, Preferred Partner Discounts and more

Not reflective of all benefits. Enrollment waiting periods or eligibility criteria may apply to certain benefits. Benefit details and offerings may vary for subsidiary entities or in specific geographic locations.

Equal Opportunity Employer

As an Equal Opportunity Employer, we are committed to fostering an inclusive environment comprised of people from all backgrounds, with a variety of experiences and perspectives, guided by our Diversity, Inclusion & Belonging (DIB) motto, The Power to Be Yourself. We think of ourselves as a team, so we have teammates - not employees. We strive to attract people who are competitive, driven, and disciplined. Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Company Culture

Founded in 1939 as a small, two-partner firm, Brown & Brown (NYSE: BRO) and our team of companies have grown into one of the world’s largest insurance brokerages while staying true to our foundation of trust, resilience, and delivering results. With a team that is as connected locally as it is globally, our high-performing, highly collaborative team delivers innovative risk and insurance solutions. We look for individuals who embrace our culture, thrive in a collaborative environment, are driven to grow and succeed, and are committed to always doing what is right. With a unique culture built on integrity, superior capabilities and grit, we value teamwork, trust and courage. Everything we do is about the greater WE — never me. While diverse in abilities and experience, we are all connected through our core values, a commitment to our local communities and a shared mission — always doing what is best for our customers.