Commercial Lines Specialist — High-Volume Client Service

Alamo Insurance Services Inc.; Hartford (CT); On-site; USD 42,000 - 62,000; Full time

Job summary

World Insurance Associates is seeking a Senior Associate Client Representative to support daily management of a high-volume Commercial Lines book. Under a lead servicer, you will deliver excellent service to external and internal clients to ensure satisfaction and retention.

Ideal candidates have 0-2 years in Commercial Property and Casualty, hold a Property & Casualty license, and are proficient in MS Word, Excel, and EPIC. This role emphasizes accurate data handling and timely communications.

Qualifications

• 0-2 years’ experience in Commercial Property and Casualty.
• Must hold state Property & Casualty insurance license.
• Excellent written, verbal, and interpersonal communication skills.
• Proficiency in MS Word, Excel, and standard office software.

Responsibilities

• Support lead servicer in managing a high-volume Commercial Lines book.
• Set up and maintain accurate account details in EPIC.
• Attach, organize, and name documents in EPIC.
• Produce standard client communications using templates and forms.
• Endorse policies in EPIC and create team activities in the system.
• Order loss runs to support client requests.

Skills

Communication

Excel

MS Office

Written & Verbal Communication

Interpersonal Skills

Education

HS Diploma or equivalent

Tools

EPIC

Job description

World Insurance Associates is seeking a Senior Associate Client Representative to support daily management of a high-volume Commercial Lines book. Under a lead servicer, you will deliver excellent service to external and internal clients to ensure satisfaction and retention.

Ideal candidates have 0-2 years in Commercial Property and Casualty, hold a Property & Casualty license, and are proficient in MS Word, Excel, and EPIC. This role emphasizes accurate data handling and timely communications.