Commercial Lines Associate: Client Service & Policy Support

World Insurance Associates LLC; Sioux Falls (SD); On-site; USD 38,000 - 52,000; Full time

Job summary

World Insurance Associates is seeking an Associate Client Representative to support a high-volume Commercial Lines book of business. Under the guidance of a lead servicer, you will deliver excellent customer service to external and internal clients to help maintain satisfaction and retention.

The role requires 0-2 years of Commercial Property and Casualty experience, with a focus on accuracy, timely processing, and effective communication.

Qualifications

• 0-2 years’ experience in Commercial Property and Casualty.
• Excellent customer service and communication skills.
• Able to learn coverage fundamentals and apply them.”

Responsibilities

• Support lead servicer in managing a high-volume book of business.
• Set up and maintain accurate account details and policy information in EPIC.
• Prepare standard communications to clients and carriers using templates and forms.
• Endorse policies in EPIC and create activities for team members.
• Order loss runs and coordinate with internal teams.

Skills

MS Excel

MS Word

MS Office

Communication

Problem solving

Education

HS Diploma

Tools

EPIC

Job description

World Insurance Associates is seeking an Associate Client Representative to support a high-volume Commercial Lines book of business. Under the guidance of a lead servicer, you will deliver excellent customer service to external and internal clients to help maintain satisfaction and retention.

The role requires 0-2 years of Commercial Property and Casualty experience, with a focus on accuracy, timely processing, and effective communication.