Commercial Lines Specialist — Client & Policy Support

Alamo Insurance Services Inc.; Irving (TX); On-site; USD 42,000 - 62,000; Full time

Job summary

World Insurance Associates is seeking an Associate Client Representative to support a high-volume Commercial Lines book. You will work under the supervision of a lead servicer to ensure excellent client service and retention, while keeping accurate policy details in EPIC.

The role emphasizes timely processing, document organization, and clear communications with clients and carriers. A 0–2 year background in Commercial Property and Casualty, plus a Property & Casualty license in progress, is

Qualifications

• 0–2 years of experience in Commercial Property and Casualty.
• Licensed or obtaining state Property & Casualty license within a specified time frame.
• Proficiency in MS Office products including Excel and Word.

Responsibilities

• Supports lead servicer in managing a high-volume Commercial Lines book of business.
• Set up and maintain accurate account details, contacts, and policy information in EPIC.
• Create communications to clients and carriers using templates and system generated letters.

Skills

Customer service

Communication

Time management

Problem solving

Education

HS Diploma or equivalent

Tools

EPIC

Excel

MS Word

Job description

World Insurance Associates is seeking an Associate Client Representative to support a high-volume Commercial Lines book. You will work under the supervision of a lead servicer to ensure excellent client service and retention, while keeping accurate policy details in EPIC.

The role emphasizes timely processing, document organization, and clear communications with clients and carriers. A 0–2 year background in Commercial Property and Casualty, plus a Property & Casualty license in progress, is