Commercial Lines Processing Specialist

Cross Insurance; East Providence (RI); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical coverage (health)

Dental and vision insurance

401(k) with match

Paid time off

Job summary

Cross Insurance, part of the Cross Family of Agencies, seeks a Commercial Lines Processor in Rhode Island. You will handle processing of commercial lines documents, support Producers and Account Managers, and manage certificates, EPIs, and workflow audits.

The role involves scanning into AMS360, organizing priorities, and using Word, Outlook, and Teams as core tools. Training is provided where needed, with additional duties as assigned.

Qualifications

• Understanding and following the Cross Basic Procedure Manual.
• Auditing transactions to ensure correct Action Codes.
• Processing download reports for new business, endorsements, renewals, cancellations, and reinstatements.

Responsibilities

• Issuing certificates and EPIs.
• Invoicing all types of download transactions.
• Mailing new business letters to clients and routing mail to responsible producers/AMs.
• Auditing new business to ensure workflow completeness (quotes, apps, checklists).

Skills

AMS360

Microsoft Office

Tools

Word

Outlook

Teams

Job description

Cross Insurance, part of the Cross Family of Agencies, seeks a Commercial Lines Processor in Rhode Island. You will handle processing of commercial lines documents, support Producers and Account Managers, and manage certificates, EPIs, and workflow audits.

The role involves scanning into AMS360, organizing priorities, and using Word, Outlook, and Teams as core tools. Training is provided where needed, with additional duties as assigned.