Commercial Lines Client Service Specialist

Insurancecenterinc; West Warwick (RI); On-site; USD 40,000 - 56,000; Full time

Job summary

World Insurance Associates in Rhode Island is seeking an Associate Client Representative to support daily management of a high-volume commercial lines book. Under supervision, you will deliver excellent customer service to external and internal clients to boost satisfaction and retention.

You will set up accounts in EPIC, organize documents, draft communications to clients and carriers, endorse policies, create activities, and order loss runs, contributing to accurate servicing and timely

Qualifications

• HS Diploma or equivalent is required.
• 0-2 years’ experience in Commercial Property and Casualty (preferred).
• Licensed or obtaining state Property & Casualty insurance license within a specified time frame.

Responsibilities

• Set up and maintain accurate account details, contacts, and policy information in EPIC.
• Attach, organize, and name documents in EPIC.
• Leverage templates and system generated letters and forms to produce standard communications to clients and carriers.

Skills

Excel

Word

MS Office

Education

HS Diploma or equivalent

Tools

EPIC

Job description

World Insurance Associates in Rhode Island is seeking an Associate Client Representative to support daily management of a high-volume commercial lines book. Under supervision, you will deliver excellent customer service to external and internal clients to boost satisfaction and retention.

You will set up accounts in EPIC, organize documents, draft communications to clients and carriers, endorse policies, create activities, and order loss runs, contributing to accurate servicing and timely