Commercial Lines Data Entry Support Specialist I (Hybrid)

Western National Insurance Group; Edina (MN); Hybrid; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical insurance plan options

Dental insurance

Vision benefits

Life insurance

Disability insurance

401(k) plan with 100% match

Wellbeing program

Paid Time Off

Tuition reimbursement

Paid parental leave

Bonus opportunities

Job summary

Western National Insurance Group in Edina, MN is seeking a Support Specialist I to join our team. The role focuses on accurate data entry of new business, renewals, and endorsements within designated systems.

This full-time, hybrid position emphasizes customer service, attention to detail, and timely updates to routine reports while coordinating with internal departments to resolve issues and support our relationships with policyholders.

Qualifications

• Must demonstrate clear communication and accuracy in records.
• Ability to follow established processes and meet deadlines.
• Proficient with office software and core systems used by the insurer.
• Strong customer-service focus and problem-solving approach.

Responsibilities

• Keeps accurate and current records in designated systems accessible to others.
• Updates routine reports and understands information.
• Performs routine clerical duties.
• Manually rates all lines of coverage as needed.
• Gathers input and makes recommendations to solve moderately complex problems.
• Adheres to customer experience standards and communicates effectively.
• Coordinates with internal departments and team members.

Skills

Good communication skills

Eye for detail

Oral and written communication

Time management

Customer service skills

Proficient use of core systems

Relationship-building skills

Education

High school diploma or equivalent

Job description

Western National Insurance Group in Edina, MN is seeking a Support Specialist I to join our team. The role focuses on accurate data entry of new business, renewals, and endorsements within designated systems.

This full-time, hybrid position emphasizes customer service, attention to detail, and timely updates to routine reports while coordinating with internal departments to resolve issues and support our relationships with policyholders.