Remote Claims Support Specialist

Western National Insurance Group; Edina (MN); Híbrido; USD 26.000 - 34.000; Tempo integral

Benefícios oferecidos por esta vaga

Health Savings Accounts

Flexible Spending Accounts

401(k) Plan

Wellbeing Program

Paid Time Off

Tuition reimbursement

Paid parental leave

Bonus opportunities

Resumo da vaga

Western National Insurance Group is seeking a Claims Support Specialist to join our team in Edina, MN. The role focuses on administrative support for the claims team, maintaining accurate records, and delivering timely service to internal and external customers.

The position requires strong communication, detail orientation, and the ability to follow established processes. The role offers a full benefits package and hybrid/remote work options. Salary is hourly with a defined pay range.

Qualificações

• High school diploma or equivalent.
• Strong verbal and written communication skills.
• Demonstrated attention to detail and accuracy.
• Ability to follow established processes and procedures.
• Strong time management and organizational skills with the ability to meet deadlines.
• Proficiency with core systems, office equipment, computer applications, and software packages.

Responsabilidades

• Provides administrative and clerical support to claims team members to assist with daily departmental operations.
• Maintains accurate and up-to-date records in designated systems, ensuring information is accessible to appropriate team members.
• Updates routine reports and reviews information for accuracy and completeness.
• Responds to incoming departmental phone calls and directs inquiries to appropriate team members as needed.
• Communicates with internal departments and team members to exchange information and support claims-related activities.
• Follows established procedures and guidelines to complete routine tasks accurately and efficiently.
• Researches information and seeks answers to questions using established resources and processes.
• Applies knowledge to resolve routine issues and escalates more complex or non-routine matters for additional guidance.
• Demonstrates attention to detail while managing daily responsibilities and meeting established deadlines.
• Provides backup front desk receptionist support, as needed, for Claims Support Specialists located in Minnesota who report to the Edina office.
• Performs special projects and other duties as assigned.

Conhecimentos

Verbal communication

Written communication

Attention to detail

Time management

Organizational skills

Proficiency with office software

Formação

High school diploma or equivalent

Ferramentas

Core systems

Office equipment & software

Descrição da vaga

Western National Insurance Group is seeking a Claims Support Specialist to join our team in Edina, MN. The role focuses on administrative support for the claims team, maintaining accurate records, and delivering timely service to internal and external customers.

The position requires strong communication, detail orientation, and the ability to follow established processes. The role offers a full benefits package and hybrid/remote work options. Salary is hourly with a defined pay range.