Commercial Lines Account Manager Transportation & Trucking

Insurance Office Of America, Inc.; Apple Valley (CA); A distancia; USD 88.000 - 95.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health insurance

Paid holidays

401K with employer match

Career growth

Work-life balance

Community service

Descripción de la vacante

Insurance Office of America (IOA) seeks an Account Manager - Commercial Lines to manage an assigned book, retain clients, and support new business across remote locations in Arizona, California, Idaho, Nevada, Oregon, Utah and Washington. The role emphasizes technical competence, policy administration, renewals, billing, claims handling, and proactive service with strong teamwork and leadership.

Ideal candidates have 3+ years in account management or 5+ years in insurance, active P&C license,

Formación

• 3+ years of account management experience or 5+ years in the insurance industry.
• Thorough knowledge of insurance brokerage and client needs.
• Active licensing; CIC designation preferred.
• Strong analytical, problem-solving, and decision-making skills.
• Exceptional customer service, communication, multitasking, and organizational skills.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma or equivalent.

Responsabilidades

• Manage an assigned book of business, ensuring retention and supporting new business.
• Coordinate day-to-day administrative and customer service activities.
• Handle policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Prepare submissions, negotiate coverages, and present proposals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.
• Monitor activity to ensure timely completion.
• Maintain transparent communication with the account team.
• Deliver proactive service and respond quickly to requests.
• Stay updated on company policies and procedures.
• Seek best practices to improve performance.
• Demonstrate integrity and leadership.

Conocimientos

Account management

Communication

Analytical thinking

Educación

High School Diploma

CIC designation

Herramientas

MS Office

Descripción del empleo

Insurance Office of America (IOA) seeks an Account Manager - Commercial Lines to manage an assigned book, retain clients, and support new business across remote locations in Arizona, California, Idaho, Nevada, Oregon, Utah and Washington. The role emphasizes technical competence, policy administration, renewals, billing, claims handling, and proactive service with strong teamwork and leadership.

Ideal candidates have 3+ years in account management or 5+ years in insurance, active P&C license,