Commercial Lines Account Manager - Small Business

World Insurance Associates LLC; Woodbridge Township (NJ); Remote; USD 60,000 - 80,000; Full time

Job summary

A leading insurance organization is seeking a Commercial Lines Account Manager to enhance client management and retention. This remote position requires strong communication and administrative skills, along with a Property & Casualty license. Join a rapidly growing team committed to excellence in service.

Qualifications

• Minimum of three years Commercial Account Management experience required.
• Property & Casualty License required.

Responsibilities

• Manage a high-volume book of insurance business accurately and on time.
• Grow client loyalty through positive relationships and excellent service.

Skills

Communication

Problem Solving

Administrative Skills

Education

Bachelor’s degree

Tools

Microsoft Office

Applied/Epic

Job description

Commercial Lines Account Manager - Small Business

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This is a remote position that must reside in Florida. Only candidates with a 2-20 P&C license will be considered.

Summary

World Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.

Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in more than 260 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions.

Our rapid growth and market-leading presence have created opportunities throughout the state, and we offer top talent the choice to work from one of our multiple offices throughout the region.

Position Overview

The Commercial Lines Account Manager will play an integral role in driving our mission to deliver excellence in client management and retention.

Primary Responsibilities

1. Effectively manage a high-volume book of insurance business, ensuring all tasks are completed accurately and on time.
2. Grow client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication.
3. Handle renewals, service requests, claims, billing, and new policies.
4. Maintain a thorough understanding of the markets, their appetites, underwriting guidelines, submission procedures, and policies.
5. Review all applications, policies, endorsements, and audits for accuracy.
6. Coordinate expiration list with the department manager to obtain renewal business information.

Qualifications

• Bachelor’s degree or equivalent work experience, preferred.
• Minimum of three years Commercial Account Management experience required.
• Property & Casualty License required.
• Valid driver’s license and insurance required.
• Strong administrative and computing skills, including Microsoft Office (Word, Excel, PowerPoint).
• Applied/Epic or similar agency management software experience preferred.
• Able to work independently and enjoy a high degree of interaction with team members.
• Self-motivated and driven.
• Maintain a sense of urgency and ability to meet deadlines.
• Effective written and verbal communication skills, including active listening and problem-solving with minimal assistance.
• Ability to multitask, prioritize, work independently, and handle sensitive information discreetly.
• Maintain a professional demeanor and positive attitude.

Equal Employment Opportunity

At World Insurance Associates (WIA), we celebrate and support our differences. We believe employing a diverse team enhances our employees, products, and community. WIA is an equal opportunity workplace, committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. We also make reasonable accommodations for known physical or mental limitations of qualified applicants or employees unless it causes undue hardship.

To Executive Search Firms And Staffing Agencies

World does not accept unsolicited resumes from agencies without a signed mutual service agreement. Unsolicited resumes will be considered World’s property, and no referral fee will be paid. Resumes submitted directly to hiring managers without contacting World’s HR department are also considered unsolicited.