Commercial Lines Account Manager — Renewal & Service Lead

The Hilb Group; Southborough (MA); In loco; USD 59.000 - 72.000; Tempo pieno

Vantaggi offerti da questo lavoro

Life Insurance

Long-Term Disability

Short-Term Disability

Medical Insurance

Dental Insurance

Vision Insurance

FSA/HSA

401(k) with company match

Critical Illness Insurance

Accident Insurance

Hospital Indemnity

Identity Protection

Pet benefits

Generous PTO

Descrizione del lavoro

The Hilb Group in Southborough, MA is seeking a motivated Commercial Lines Associate Account Manager to join our in-office team. You will assist with policy processing, endorsements, certificates, and service-related activities while coordinating with internal teams to ensure smooth workflow and strong carrier relationships.

Responsibilities include managing renewal/expiration activity, reviewing loss information, and negotiating renewal pricing when needed.

Competenze

• High School degree required.
• Strong interpersonal and communication skills via phone or email.
• Superior listening skills and ability to identify customer needs.
• Self-directed with time-management and decision-making abilities.
• Proficient PC skills; knowledge of AMS360 insurance software.

Mansioni

• Assist with policy processing, endorsements, certificates, and service-related activities.
• Collaborate with internal teams to support projects and workflow execution.
• Act as liaison between customer and carrier to ensure a mutually beneficial relationship.
• Handle renewal/expiration list for the assigned book of business; review loss information; obtain updated information; renewal applications; and negotiate renewal pricing when necessary.
• Maintain knowledge of all company systems and offerings.

Conoscenze

Interpersonal skills

Communication

Listening

Time management

Self-directed

Computer skills

AMS360

Formazione

High School degree

Strumenti

AMS360

Descrizione del lavoro

The Hilb Group in Southborough, MA is seeking a motivated Commercial Lines Associate Account Manager to join our in-office team. You will assist with policy processing, endorsements, certificates, and service-related activities while coordinating with internal teams to ensure smooth workflow and strong carrier relationships.

Responsibilities include managing renewal/expiration activity, reviewing loss information, and negotiating renewal pricing when needed.