Commercial Lines Account Manager - Hybrid/Remote CA

Insurance Office of America; Altadena (CA); Hybrid; USD 80,000 - 105,000; Full time

Benefits offered by this job

Competitive salary

Health insurance

Paid holidays

401K with employer match

Career growth

Work-life balance

Community service

Job summary

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage a designated book of business, retain clients, and support new business development.

In a hybrid role with Southern California locations, you will lead the account management team, handle policy administration, billing, renewals, and client communications while ensuring service excellence and policy compliance.

Qualifications

• 3-5 years in account management or 5+ years in insurance.
• Active property & casualty licensing; CIC or equivalent preferred.
• Strong analytical, problem-solving, and communication skills.
• Proficiency in MS Office (Outlook, Word, Excel).

Responsibilities

• Maintain technical competence and industry expertise.
• Direct daily activities of the account management team.
• Handle customer service requests, policy administration, billing, claims, and coverage analysis.
• Manage policy expirations and renewals.
• Conduct client research, prepare submissions, negotiate coverages, and present proposals.
• Monitor delinquent accounts and collect outstanding balances.
• Maintain agency management systems and carrier/vendor platforms.

Skills

Account management

Insurance brokerage

P&C licensing

Analytical skills

MS Office

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager - Commercial Lines to manage a designated book of business, retain clients, and support new business development.

In a hybrid role with Southern California locations, you will lead the account management team, handle policy administration, billing, renewals, and client communications while ensuring service excellence and policy compliance.