Commercial Lines Account Manager - Hybrid/Remote

Aon; Charlotte (NC); Hybrid; USD 60,000 - 95,000; Full time

Benefits offered by this job

PTO & paid holidays

401(k) with match

Health & wellness programs

Job summary

NFP, an Aon company, seeks a Commercial Lines Account Manager to support an existing book, coordinating with Producers and Account Executives to deliver exceptional service. The role emphasizes retention, cross-selling, and day-to-day liaison with insureds and underwriters.

The position requires a P&C license and 2+ years in commercial lines, with strong communication skills and proficiency in Word/Excel. Hybrid work from Charlotte, NC or ATL, or remote for EST-savvy candidates, is available.

Qualifications

• Property and casualty license required upon hire.
• 2+ years in commercial lines insurance with underwriting, coverage and rate analysis.
• Strong written and verbal communication skills.
• Proficiency in Microsoft Word and Excel.
• Ability to prioritize and self-manage workload.
• EPIC or equivalent agency management system experience.

Responsibilities

• Build and maintain partnerships with clients by meeting and exceeding expectations.
• Provide consistent, accurate, timely communication to clients.
• Resolve/assist with service issues and questions.
• Assist clients with coverage changes and marketing opportunities.
• Inform clients about coverage, exclusions and exposures; document files.
• Respond to client needs with binders, certificates, policies, and related items.
• Monitor and review client satisfaction and renewals.
• Document all client communications in the system.
• Market, negotiate, prepare renewal options and renewal materials.

Skills

P&C license

Commercial lines knowledge

Communication skills

MS Word

MS Excel

Tools

EPIC

Job description

NFP, an Aon company, seeks a Commercial Lines Account Manager to support an existing book, coordinating with Producers and Account Executives to deliver exceptional service. The role emphasizes retention, cross-selling, and day-to-day liaison with insureds and underwriters.

The position requires a P&C license and 2+ years in commercial lines, with strong communication skills and proficiency in Word/Excel. Hybrid work from Charlotte, NC or ATL, or remote for EST-savvy candidates, is available.