Remote Commercial Lines Manager - Trucking Insurance

Aon plc; Los Angeles (CA); Remote; USD 60,000 - 75,000; Full time

Benefits offered by this job

PTO & paid holidays

401(k) with match

Health & wellness programs

Exclusive discount programs

Job summary

NFP, an Aon company, is a leading broker focusing on risk, wealth management and retirement solutions. The Commercial Lines Account Manager services client accounts in collaboration with Producers, handling endorsements, bindings, certificates, billing, and renewals while building strong client relationships.

The role requires day-to-day client servicing for a defined book, including communications with insureds and underwriters, and involvement in renewal and marketing processes.

Qualifications

• Prior client service experience or industry experience in commercial insurance.
• Experience with transportation/trucking clients is ideal.
• 3+ years of industry experience with a strong background in commercial insurance.
• Prior retail brokerage experience is required.

Responsibilities

• Develop relationships with carrier and client contacts and participate actively in meetings.
• Bind and endorse policies, issue certificates, bill invoices, collect payments.
• Market renewals by obtaining information and requesting renewal quotes from carriers.
• Quote policy changes, facilitate financing, collect premiums and down payments.
• Update and maintain client policy records in the agency management system.
• Answer calls and emails, respond to client questions as needed.
• Follow up on suspense items and outstanding information.
• Perform other duties as assigned.

Skills

Organizational skills

Communication skills

Independent decision-making

Team collaboration

Problem-solving

Attention to detail

Time management

Adaptability

Education

Property & Casualty Broker's License

Bachelor's degree preferred

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Copilot AI tools

Job description

NFP, an Aon company, is a leading broker focusing on risk, wealth management and retirement solutions. The Commercial Lines Account Manager services client accounts in collaboration with Producers, handling endorsements, bindings, certificates, billing, and renewals while building strong client relationships.

The role requires day-to-day client servicing for a defined book, including communications with insureds and underwriters, and involvement in renewal and marketing processes.