Hybrid Account Manager: Retention & Growth in Commercial Insurance

NFP; Charlotte (NC); Hybrid; USD 60,000 - 95,000; Full time

Benefits offered by this job

PTO & paid holidays

401(k) with match

Health & wellness programs

Two Global Wellbeing Days

Job summary

NFP, an Aon company, seeks an Account Manager to manage a middle-market book with retention in focus. You will service clients, analyze coverage and endorsements, handling renewals, quotes, and claims while coordinating with Producers and Account Executives.

The role favors hybrid work from the Charlotte, NC office or remote for experienced Commercial Lines candidates on EST hours. A P&C license is required.

Qualifications

• Property and casualty license required upon hire.
• At least 2 years of experience in commercial lines insurance.
• In-depth knowledge of insurance coverages and ability to communicate this to clients and underwriters.
• Strong written and verbal communication skills.
• Ability to prioritize and self-manage workload.
• EPIC experience preferred, but other agency management systems may be considered.
• If remote role, on-site training may be required in one of our East Coast offices.

Responsibilities

• Provide quality service to clients and cross-sell within the existing book of business.
• Serve as day-to-day liaison between the insurance company and middle-market accounts.
• Lead and manage relationships with clients alongside Producers/Account Executives.
• Perform contract coverage analyses, endorsements, billing questions, renewals, and quotes/proposals.
• Bind coverage and report/track claims; assist with renewals and marketing of options.

Skills

P&C knowledge

Strong communication

Self-management

Prioritization

Tools

EPIC experience

Microsoft Word

Microsoft Excel

Job description

NFP, an Aon company, seeks an Account Manager to manage a middle-market book with retention in focus. You will service clients, analyze coverage and endorsements, handling renewals, quotes, and claims while coordinating with Producers and Account Executives.

The role favors hybrid work from the Charlotte, NC office or remote for experienced Commercial Lines candidates on EST hours. A P&C license is required.