Commercial Lines Account Manager - Growth & Client Impact

Western Dakota Insurors, Inc.; Rapid City (SD); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Hands on Training

Career Growth Opportunities

Evenings Off

Paid Time Off (PTO)

Retirement Plan

Job summary

Western Dakota Insurors in Rapid City, SD seeks a licensed Property & Casualty Account Manager for our Commercial Lines team in downtown Rapid City. You’ll manage policy changes, renewals, certificates, and client inquiries, collaborating with producers and carriers to deliver outstanding service.

The ideal candidate has 3–5 years of Commercial Lines experience, strong communication, organization, and client-focused mindset.

Qualifications

• Active Property & Casualty license or willingness to obtain.
• 3–5 years of Commercial Lines account management experience.
• Experience working with multiple insurance carriers.
• Strong communication, organizational, and follow-through skills.
• Team-oriented, client-focused approach with professional demeanor.
• Ability to prioritize tasks and manage multiple deadlines.
• High school diploma required; college degree preferred.

Responsibilities

• Serve and support an established Commercial Lines book of business.
• Work directly with producers, insurance carriers, and clients.
• Assist with claims, renewals, endorsements, certificates, and policy changes.
• Provide exceptional customer service and proactive problem-solving support.
• Maintain accurate client and policy information within agency systems.
• Respond promptly to client requests and coverage questions.
• Help ensure policies are processed accurately and efficiently.

Skills

Communication

Organization

Follow-through

Teamwork

Client service mindset

Multitasking

Education

High school diploma

College degree preferred

Job description

Western Dakota Insurors in Rapid City, SD seeks a licensed Property & Casualty Account Manager for our Commercial Lines team in downtown Rapid City. You’ll manage policy changes, renewals, certificates, and client inquiries, collaborating with producers and carriers to deliver outstanding service.

The ideal candidate has 3–5 years of Commercial Lines experience, strong communication, organization, and client-focused mindset.