Commercial Lines Account Manager- Experienced

Western Dakota Insurors, Inc.; Rapid City (SD); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Parental Leave

Hands on Training

Career Growth Opportunities

Evenings Off

Paid Time Off (PTO)

Retirement Plan

Job summary

Western Dakota Insurors in Rapid City, SD seeks a licensed Property & Casualty Account Manager for our Commercial Lines team in downtown Rapid City. You’ll manage policy changes, renewals, certificates, and client inquiries, collaborating with producers and carriers to deliver outstanding service.

The ideal candidate has 3–5 years of Commercial Lines experience, strong communication, organization, and client-focused mindset.

Qualifications

• Active Property & Casualty license or willingness to obtain.
• 3–5 years of Commercial Lines account management experience.
• Experience working with multiple insurance carriers.
• Strong communication, organizational, and follow-through skills.
• Team-oriented, client-focused approach with professional demeanor.
• Ability to prioritize tasks and manage multiple deadlines.
• High school diploma required; college degree preferred.

Responsibilities

• Serve and support an established Commercial Lines book of business.
• Work directly with producers, insurance carriers, and clients.
• Assist with claims, renewals, endorsements, certificates, and policy changes.
• Provide exceptional customer service and proactive problem-solving support.
• Maintain accurate client and policy information within agency systems.
• Respond promptly to client requests and coverage questions.
• Help ensure policies are processed accurately and efficiently.

Skills

Communication

Organization

Follow-through

Teamwork

Client service mindset

Multitasking

Education

High school diploma

College degree preferred

Job description

Job Description

Western Dakota Insurors is seeking a licensed Property & Casualty Account Manager to join our Commercial Lines team in our downtown Rapid City office.

The ideal candidate will have 3–5 years of Commercial Lines insurance experience and be comfortable working with multiple insurance carriers. We're looking for someone who values building lasting client relationships, has exceptional attention to detail, and enjoys working as part of a collaborative, family-owned independent insurance agency.

As a Commercial Lines Account Manager, you'll play a key role in servicing commercial insurance accounts by managing policy changes, processing renewals, preparing certificates of insurance, responding to client and carrier requests, maintaining accurate account information, and partnering with producers to deliver outstanding customer service. At Western Dakota Insurors, we invest in our people by providing ongoing training, mentorship, and opportunities for continued professional growth. We foster a supportive team environment where employees are encouraged to build long-term careers while making a meaningful impact on our clients and community.

Benefits

• Annual Base Salary Based on Experience
• Mon-Fri Schedule
• Health Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• Disability Insurance
• Parental Leave
• Hands on Training
• Career Growth Opportunities
• Evenings Off
• Paid Time Off (PTO)
• Retirement Plan

Responsibilities

• Service and support an established Commercial Lines book of business
• Work directly with producers, insurance carriers, and clients
• Assist with claims, renewals, endorsements, certificates, and policy changes
• Provide exceptional customer service and proactive problem-solving support
• Maintain accurate client and policy information within agency systems
• Respond promptly to client requests and coverage questions
• Help ensure policies are processed accurately and efficiently

Requirements

• Active Property & Casualty license (or willingness to obtain)
• 3–5 years of Commercial Lines account management experience preferred
• Experience working with multiple insurance carriers
• Strong communication, organizational, and follow-through skills
• Exceptional customer service mindset and problem-solving abilities
• Team-oriented attitude with a professional, client-focused approach
• Ability to prioritize tasks and manage multiple deadlines efficiently
• High school diploma required; college degree preferred

Company Description

At Western Dakota Insurors, we specialize in Commercial Property, Casualty, Auto, Home, Life, and Employee benefits. We believe that strong communities grow stronger individuals and businesses. We give generously of our time and resources to support our community. We are located in Rapid City SD. The beautiful Black Hills of South Dakota are such a wonderful place to work and play.