Strategic Commercial Lines Account Manager

Leavitt Group; Rapid City (SD); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Competitive compensation

Comprehensive benefits package:Medical

Dental, Vision

FSA/HSA & Life Insurance

401(k) with company benefits

Competitive PTO including vacation and

Sick time, company holidays

Wellness Program

Job summary

Leavitt Heartland Insurance Services, a Leavitt Group affiliate, seeks a Commercial Lines Account Manager in Rapid City, SD. You’ll manage a book of commercial accounts, service clients, support renewals, and collaborate with producers and carriers to deliver solutions.

You’ll mentor teammates, review quotes, prepare proposals, issue certificates, and help cross-sell coverage while staying current on carrier products and industry changes. A strong client-service mindset is essential.

Qualifications

• 3+ years of commercial insurance agency experience.
• Active Property & Casualty license required.
• Strong knowledge of coverages, carrier requirements and policy forms.
• Experience marketing and remarketing commercial accounts with carriers.
• Strong client-service mindset with clear communication.
• Ability to manage multiple accounts, deadlines and requests.
• Ownership attitude and collaborative problem solving.
• Ability to delegate and guide teammates.
• Proficiency with Microsoft Office and agency systems.
• High school diploma or GED is required.
• CISR or CISR Elite designation is preferred or pursued.

Responsibilities

• Manage and service an assigned book of commercial insurance accounts with a focus on client retention and satisfaction.
• Serve as a knowledgeable resource for clients, answering coverage questions, recommending options, and processing policy changes.
• Manage renewal and remarketing activity, gather underwriting information, complete applications, and work with carriers for terms.
• Review carrier quotes for pricing and coverage and prepare recommendations for producers and account executives.
• Prepare accurate, professional insurance proposals for clients and prospects.
• Quote new business and support producers through placement.
• Issue certificates of insurance, auto ID cards, and other verification documents.
• Review policies and carrier documents for accuracy and follow through on discrepancies.
• Monitor pending cancellations and assist with premium collection and reconciliation.
• Assist clients with claims reporting and coordinate with internal and carrier partners.
• Proactively review accounts to identify coverage gaps and cross-selling opportunities.
• Stay informed about carrier products, underwriting requirements, policy forms, binding authority and industry changes.
• Mentor and support other account management team members and delegate appropriately.
• Build positive relationships with clients, carrier partners and internal teammates.

Skills

Commercial insurance knowledge

Account servicing

Quoting & renewals

Carrier relationships

Client communication

Multitasking across accounts

Problem solving

Delegation

MS Office proficiency

High school diploma or GED

CISR designation preferred

Education

High school diploma or GED

CISR or CISR Elite designation preferred

Job description

Leavitt Heartland Insurance Services, a Leavitt Group affiliate, seeks a Commercial Lines Account Manager in Rapid City, SD. You’ll manage a book of commercial accounts, service clients, support renewals, and collaborate with producers and carriers to deliver solutions.

You’ll mentor teammates, review quotes, prepare proposals, issue certificates, and help cross-sell coverage while staying current on carrier products and industry changes. A strong client-service mindset is essential.