Commercial Lines Account Manager - Drive Client Growth

CCD Cape Cod; Hyannis (MA); On-site; USD 100,000 - 115,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401(k) with company match

Disability insurance

Life Insurance

Paid time off

Job summary

Hilb Group—Hyannis, MA is seeking a Commercial Lines Account Manager for an in-office role. You will manage an assigned book of business, serve as the primary client liaison, and handle policy inquiries, billing, endorsements, and documentation.

The ideal candidate has 2+ years in P&C insurance customer service or sales, strong communication skills, and familiarity with AMS360. Join a team-focused, growth-oriented firm in a stable market.

Qualifications

• Strong interpersonal and communication skills, especially via phone or email.
• Self-directed with good decision making and time management.
• Proven ability to identify needs and opportunities through consultative selling and retention techniques.

Responsibilities

• Proactively manage an assigned book of business as the primary client relationship manager.
• Handle inquiries on coverages, policy changes and general insurance questions.
• Process billing, service and endorsements; coordinate paperwork with carriers.

Skills

Interpersonal skills

Communication

Time management

Question-based selling

Education

High School degree

Tools

AMS360

Job description

Hilb Group—Hyannis, MA is seeking a Commercial Lines Account Manager for an in-office role. You will manage an assigned book of business, serve as the primary client liaison, and handle policy inquiries, billing, endorsements, and documentation.

The ideal candidate has 2+ years in P&C insurance customer service or sales, strong communication skills, and familiarity with AMS360. Join a team-focused, growth-oriented firm in a stable market.