COMMERCIAL LINES ACCOUNT MANAGER

The Carlisle Group (TCG); Shillington (Berks County); Hybrid; USD 65,000 - 90,000; Full time

Job summary

The Carlisle Group (TCG) is seeking an experienced Commercial Lines Account Manager to join our growing, independent insurance agency in a hybrid/on-site role. You will manage a portfolio of commercial accounts and serve as the primary contact for assigned clients.

You will build strong client relationships through proactive communication, review coverage needs, and provide tailored solutions. You will coordinate renewals, endorsements, certificates, and policy changes while collaborating with

Qualifications

• 3+ years of commercial insurance experience preferred.
• Strong knowledge of property, casualty, and related products.
• Active Property & Casualty license preferred; Bachelor's degree preferred but not required.

Responsibilities

• Manage a diverse portfolio of commercial insurance accounts.
• Serve as the primary point of contact for assigned clients.
• Build and maintain strong client relationships through proactive communication.
• Review coverage needs and provide insurance solutions tailored to client objectives.
• Coordinate renewals, endorsements, certificates, and policy changes.
• Collaborate with producers, carriers, and internal service teams.
• Identify opportunities for account rounding and account growth.
• Ensure a high level of client retention and satisfaction.

Skills

Commercial insurance

Account management

Client relationships

Communication

Organization

P&C license

Education

Bachelor’s degree (preferred)

Job description

Work Arrangement: Hybrid/On-site flexibility

Position Overview

Our client, a growing and well-established independent insurance agency, is seeking an experienced Commercial Lines Account Manager to join their team. This individual will manage and a portfolio of commercial insurance accounts while providing exceptional service, developing strong client relationships, and supporting overall agency growth.

Responsibilities

• Manage a diverse portfolio of commercial insurance accounts
• Serve as the primary point of contact for assigned clients
• Build and maintain strong client relationships through proactive communication
• Review coverage needs and provide insurance solutions tailored to client objectives
• Coordinate renewals, endorsements, certificates, and policy changes
• Collaborate with producers, carriers, and internal service teams
• Identify opportunities for account rounding and account growth
• Ensure a high level of client retention and satisfaction

Qualifications

• 3+ years of commercial insurance experience preferred
• Strong knowledge of commercial lines coverage including property, casualty, and related products
• Experience managing a book of business independently or as part of a team
• Excellent communication and relationship-building skills
• Strong organizational skills and attention to detail
• Ability to prioritize multiple client needs in a fast-paced environment
• Active Property & Casualty insurance license preferred
• Bachelor’s degree preferred, but not required