Job Title: Commercial Lines Account Manager
We are seeking a dedicated and experienced Commercial Lines Account Manager to join our dynamic insurance team. The successful candidate will be responsible for managing, servicing, and growing a portfolio of commercial insurance accounts. This role requires strong communication skills, attention to detail, and a customer-focused approach to ensure client satisfaction and retention.
Key Responsibilities:
- - Develop and maintain strong relationships with commercial clients, acting as the primary point of contact for all inquiries and service needs.
- - Analyze clients' insurance needs and provide tailored solutions to meet their coverage requirements.
- - Prepare and present insurance quotes, policy renewals, and endorsements to clients.
- - Collaborate with underwriters and insurance carriers to negotiate terms, conditions, and premiums.
- - Manage the end-to-end renewal process, ensuring timely and accurate completion of paperwork and communication with clients.
- - Assist clients with claims processing and provide guidance throughout the claims lifecycle.
- - Monitor industry trends and regulatory changes to ensure compliance and provide relevant advice to clients.
- - Conduct regular account reviews and risk assessments to identify opportunities for account expansion.
- - Maintain accurate records and documentation in the agency management system.
Qualifications:
- - Bachelor's degree in Business, Finance, Risk Management, or a related field preferred.
- - Minimum of 3 years of experience in commercial lines insurance or a related field.
- - Strong understanding of commercial insurance products, coverages, and industry regulations.
- - Excellent communication, negotiation, and interpersonal skills.
- - Proficient in using insurance agency management software and Microsoft Office Suite.
- - Ability to work independently and as part of a team in a fast-paced environment.
- - Insurance licensing as required by state regulations (e.g., Property and Casualty License).
Benefits:
- - Competitive salary with performance-based incentives.
- - Comprehensive health, dental, and vision insurance.
- - Retirement savings plan with company match.
- - Opportunities for professional development and career advancement.
- - Flexible work schedule and supportive team environment.