Commercial Lines Account Manager

Harrison Gray Search; Grand Rapids (MI); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Vision

Employer-paid life insurance

Flexible Savings Account

Short-term and long-term disability

401K with match

Cell phone reimbursement

Educational expense reimbursement

Paid vacation

Paid personal time

Paid holidays

Possible relocation package

Job summary

A leading insurance agency in Grand Rapids, MI is looking for an experienced Commercial Lines Account Manager. The role involves handling client interactions, managing renewals, and identifying new business opportunities. Candidates should hold an MI Property and Casualty license and have a Bachelor's Degree or equivalent experience. Proficiency in Microsoft Office is essential. This position offers various benefits, including medical, educational reimbursement, and a 401K plan with matching.

Qualifications

• Holds an MI Property and Casualty license.
• Bachelor’s Degree or a combined equivalent of education and experience.
• Proficient in Microsoft Office suite, including Word and Excel.

Responsibilities

• Accompany team on client meetings and manage renewals.
• Explain insurance details to clients and document in agency system.
• Conduct marketing efforts for insurance products and develop strategies.

Skills

Ability to work independently

Team collaboration

Flexibility

Problem-solving skills

Attention to detail

Mindfulness

High accuracy

Problem solving

Education

Bachelor’s Degree or equivalent education and experience

MI Property and Casualty license

Tools

Microsoft Office suite (Word, Excel)

Microsoft Excel

Job description

Harrison Gray Search has partnered with an established and growing insurance agency that is a leading-edge innovator. They have been around for nearly 100 years and have multiple locations in MI. Our client is seeking a Commercial Lines Account Manager for their Grand Rapids, MI office location.

Job Responsibilities

• Accompany team on client meetings, handle client interactions independently, and manage renewals and new business.
• Explain insurance coverage, exclusions, and risks to clients, and document details in the agency system.
• Maintain service schedules for new business and renewals, and complete proposals and presentations.
• Identify opportunities for new business, follow up on leads, and manage existing accounts.
• Conduct marketing efforts for insurance products, develop strategies, and work with carriers for client solutions.
• Address complex insurance issues, analyze coverage and pricing, and create cost comparisons.
• Manage client concerns, maintain relationships, and work effectively with carriers and clients.
• Organize team workflow, ensure adherence to procedures, and participate in meetings and training.
• Stay updated on industry trends and new products through ongoing learning.
• Build and maintain relationships with clients and carriers, and represent the agency at meetings and events.

Qualifications

• Holds an MI Property and Casualty license.
• Bachelor’s Degree, or a combined equivalent of education and experience.
• Proficient in Microsoft Office suite, including Word and Excel, with the ability to effectively use these tools for data entry, document creation, and formatting.

Skills

• Ability to work independently and as part of a close-knit team.
• Work normally scheduled hours, and more time when necessary.
• Ability to perform multiple tasks simultaneously, and work without supervision.
• Exudes a cheerful outlook, enthusiasm, and flexibility.
• Initiative-taker, remain calm under pressure.
• Mindfulness, and thoroughness in their work product.
• Elevated level of accuracy
• Identify and solve complex problems and review related information to develop and evaluate options and implement solutions.

Salary and Benefits

• Medical
• Vision
• Employer-paid life insurance
• Flexible Savings Account
• Short-term and long-term disability
• 401K, with a match
• Cell phone reimbursement
• Educational expense reimbursement
• Paid vacation
• Paid personal time
• Paid holidays
• Possible relocation package

Schedule

• In-Office
• M-TH 8:00am to 5:00pm and F 8:00am – 4:30pm (Memorial Day through Labor Day 4:00pm on Friday)