Commercial Lines Account Manager / Director

Orionplacement; Plymouth (MI); On-site; USD 45,000 - 75,000; Full time

Benefits offered by this job

Dental insurance

Health insurance

Paid time off

Vision insurance

Job summary

Orionplacement in Plymouth, MI is seeking an experienced commercial lines Account Manager to own and service a mid-sized client portfolio. You will manage renewals, endorsements, certificates, and policy changes while delivering proactive, relationship-driven service.

This on-site role offers collaboration with carriers and colleagues to tailor coverage solutions, strengthen client relationships, and grow leadership within an established agency focused on practical insurance solutions.

Qualifications

• Strong commercial lines account management experience.
• Experience servicing medium-sized commercial accounts.
• Working knowledge of commercial insurance coverages, renewals, endorsements, certificates, and carrier processes.
• Strong client communication, organization, follow-through, and problem-solving skills.
• Ability to manage multiple accounts, deadlines, and priorities independently.
• Independent agency experience is preferred.
• P&C licensing is preferred.
• Leadership or commercial lines service-management experience is a plus for Director-level candidates.

Responsibilities

• Manage and service a portfolio of medium-sized commercial lines accounts while building strong, long-term client relationships.
• Coordinate renewals, endorsements, certificates, policy changes, coverage reviews, and other ongoing account needs.
• Communicate with clients, carriers, and internal team members to keep accounts moving efficiently and accurately.
• Review commercial insurance policies and identify opportunities to strengthen coverage and improve client outcomes.
• Prepare renewal information, applications, proposals, and supporting documentation.
• Resolve coverage, billing, claims-support, and policy-service questions with professionalism and urgency.
• Help strengthen commercial lines processes, client retention, and service standards as your experience allows.
• Take on broader account leadership or service-management responsibilities for candidates with senior-level experience.

Skills

Commercial lines

Account management

Client communication

Organization

Problem-solving

Independent work

Leadership

Education

P&C license preferred

Job description

Pay: $45,000.00 - $75,000.00 per year

Why This Is a Great Opportunity

• Take ownership of a meaningful commercial lines book and become a trusted insurance partner to business clients.
• Work with medium-sized commercial accounts where your coverage knowledge, responsiveness, and relationship-building skills will make a visible impact.
• Join an established independent insurance environment with access to multiple carriers and the flexibility to help clients find the right coverage solutions.
• Step into a role with room for experienced account managers to grow into greater client, service, and leadership responsibility.
• Become part of a close-knit, client-first team that values relationships, excellent service, teamwork, and doing business the right way.

Location

This is a primarily on-site opportunity in Plymouth, Michigan. We value the collaboration and client service that comes from working together in person, with potential flexibility based on experience and business needs.

Note

Candidates must have strong commercial lines account management experience and be comfortable independently servicing medium-sized commercial accounts. We are especially interested in professionals who can manage client relationships, renewals, policy servicing, carrier communication, and day-to-day account needs with confidence.

About Us

We are an established independent insurance organization focused on helping individuals, families, and businesses protect what matters most. Our team takes a relationship-driven approach to insurance and believes great service starts with understanding each client's needs and providing practical solutions. Confidential Employer.

Job Description

• Manage and service a portfolio of medium-sized commercial lines accounts while building strong, long-term client relationships.
• Coordinate renewals, endorsements, certificates, policy changes, coverage reviews, and other ongoing account needs.
• Communicate with clients, carriers, and internal team members to keep accounts moving efficiently and accurately.
• Review commercial insurance policies and identify opportunities to strengthen coverage and improve client outcomes.
• Prepare renewal information, applications, proposals, and supporting documentation.
• Resolve coverage, billing, claims-support, and policy-service questions with professionalism and urgency.
• Help strengthen commercial lines processes, client retention, and service standards as your experience allows.
• Take on broader account leadership or service-management responsibilities for candidates with senior-level experience.

Qualifications

• Strong commercial lines account management experience.
• Experience servicing medium-sized commercial accounts.
• Working knowledge of commercial insurance coverages, renewals, endorsements, certificates, and carrier processes.
• Strong client communication, organization, follow-through, and problem-solving skills.
• Ability to manage multiple accounts, deadlines, and priorities independently.
• Independent agency experience is preferred.
• Property and Casualty insurance licensing is preferred.
• Leadership or commercial lines service-management experience is a plus for Director-level candidates.

Why You Will Love Working Here

You will join a relationship-focused team where experienced insurance professionals can make an immediate impact. We value strong client service, collaboration, professional judgment, and people who take ownership of their work. For the right person, this opportunity offers the chance to build deeper client relationships, broaden commercial insurance expertise, and grow into increased leadership responsibility.

JPC-2098

Benefits:

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance