Commercial Lines Account & Growth Manager

gpac; Durham (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

GPAC is seeking a Commercial Lines Account Manager in Durham, NC to lead a high-value client portfolio and collaborate with Commercial Lines Producers to ensure seamless day-to-day performance.

You will strengthen client relationships, optimize workflows, and drive growth while supporting carrier partnerships. A P&C license and 3+ years in Commercial Lines are preferred, with Applied Epic and MS Office proficiency valued.

Qualifications

• Minimum of 3 years in Commercial Lines insurance with a proven track record.
• Active Property & Casualty license required.
• Experience with Applied Epic is a plus; proficiency in Microsoft Office Suite essential.
• Strong collaborative and team-oriented mindset.
• Problem-solving, proactive and customer-focused.
• Driven, self-motivated and accountable for results.

Responsibilities

• Manage a select group of high-profile Commercial Lines clients with proactive service.
• Identify opportunities to optimize workflows and departmental operations.
• Help meet agency goals and contribute to a culture of performance excellence.
• Continuously elevate the client service process to deliver outstanding experiences.
• Cultivate strong relationships with insurance carriers to enhance options.
• Grow with the agency as it expands and takes on new responsibilities.

Skills

Client relations

Account management

Commercial lines

P&C license

Applied Epic

MS Office

Tools

Applied Epic

Job description

GPAC is seeking a Commercial Lines Account Manager in Durham, NC to lead a high-value client portfolio and collaborate with Commercial Lines Producers to ensure seamless day-to-day performance.

You will strengthen client relationships, optimize workflows, and drive growth while supporting carrier partnerships. A P&C license and 3+ years in Commercial Lines are preferred, with Applied Epic and MS Office proficiency valued.