Commercial Lines Account Manager

gpac; Fayetteville (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

GPAC is seeking an experienced Commercial Lines Account Manager to lead a high-value client portfolio and collaborate with Commercial Lines Producers to ensure seamless daily performance.

You will strengthen client and carrier relationships, drive growth, and optimize workflows, contributing to the department's success and service excellence. This role values initiative, teamwork, and a proactive approach.

Qualifications

• 3+ years of Commercial Lines insurance experience.
• Active Property & Casualty license required.
• Experience with Applied Epic a plus.
• Proven ability to manage client relationships and deliver service excellence.
• Strong proficiency with Microsoft Office suite and data/tools.

Responsibilities

• Manage a select group of high-profile Commercial Lines clients with proactive service.
• Identify opportunities to optimize workflows, productivity, and operations.
• Help meet agency goals while driving growth and performance.
• Continuously elevate the client service process for an outstanding experience.
• Build strong, lasting relationships with insurance carriers to enhance options.

Skills

Client relationship management

Collaborative spirit

Problem solving

Goal-oriented

Tech savvy

Tools

Applied Epic

Microsoft Office

Job description

Are you ready to lead, innovate, and thrive in a fast-paced, rewarding environment? We're seeking an experienced and dynamic Commercial Lines Account Manager to make an impact.

As a key player in this role, you'll oversee a high-value portfolio of clients, drive growth, and collaborate closely with our Commercial Lines Producers to assist and ensure seamless day-to-day performance. You'll play a pivotal role in enhancing client experiences, strengthening relationships with both clients and insurance carriers, and driving the success of the department.

What You'll Do

• Client Relationship Management: Take the reins in managing a select group of high-profile Commercial Lines clients, providing exceptional service and proactive support.
• Efficiency Expert: Identify opportunities to optimize workflows, increase productivity, and improve departmental operations.
• Growth Driver: Help meet and exceed agency goals while contributing to a culture of success and performance excellence.
• Client Experience Champion: Continuously elevate the client service process to ensure an outstanding experience every step of the way.
• Carrier Relationship Builder: Cultivate strong, lasting relationships with insurance carriers to enhance service and coverage options.
• Embrace New Challenges: Grow alongside the agency, taking on new responsibilities and opportunities as we expand.

What We're Looking For

• Experience: Minimum of 3 years in Commercial Lines insurance, with a proven track record of success.
• Licensing: Active Property & Casualty license required.
• Tech Savvy: Experience with Applied Epic is a plus. Proficiency in Microsoft Office Suite is essential.
• Collaborative Spirit: A team player who thrives in a collaborative environment and supports the success of others.
• Problem Solver: Quick-thinking, solution-oriented, and customer-focused.
• Driven and Self-Motivated: Goal-oriented with a passion for success and personal accountability.

If you're looking for an exciting opportunity to grow your career in a dynamic environment that values innovation and team success, we want to hear from you!

We can't wait to see how you'll contribute to our growing team!

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.