Commercial Lines Account Manager

gpac; Durham (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

GPAC is seeking a Commercial Lines Account Manager in Durham, NC to lead a high-value client portfolio and collaborate with Commercial Lines Producers to ensure seamless day-to-day performance.

You will strengthen client relationships, optimize workflows, and drive growth while supporting carrier partnerships. A P&C license and 3+ years in Commercial Lines are preferred, with Applied Epic and MS Office proficiency valued.

Qualifications

• Minimum of 3 years in Commercial Lines insurance with a proven track record.
• Active Property & Casualty license required.
• Experience with Applied Epic is a plus; proficiency in Microsoft Office Suite essential.
• Strong collaborative and team-oriented mindset.
• Problem-solving, proactive and customer-focused.
• Driven, self-motivated and accountable for results.

Responsibilities

• Manage a select group of high-profile Commercial Lines clients with proactive service.
• Identify opportunities to optimize workflows and departmental operations.
• Help meet agency goals and contribute to a culture of performance excellence.
• Continuously elevate the client service process to deliver outstanding experiences.
• Cultivate strong relationships with insurance carriers to enhance options.
• Grow with the agency as it expands and takes on new responsibilities.

Skills

Client relations

Account management

Commercial lines

P&C license

Applied Epic

MS Office

Tools

Applied Epic

Job description

Are you ready to lead, innovate, and thrive in a fast-paced, rewarding environment? We're seeking an experienced and dynamic Commercial Lines Account Manager to make an impact.

As a key player in this role, you'll oversee a high-value portfolio of clients, drive growth, and collaborate closely with our Commercial Lines Producers to assist and ensure seamless day-to-day performance. You'll play a pivotal role in enhancing client experiences, strengthening relationships with both clients and insurance carriers, and driving the success of the department.

What You'll Do

• Client Relationship Management: Take the reins in managing a select group of high-profile Commercial Lines clients, providing exceptional service and proactive support.
• Efficiency Expert: Identify opportunities to optimize workflows, increase productivity, and improve departmental operations.
• Growth Driver: Help meet and exceed agency goals while contributing to a culture of success and performance excellence.
• Client Experience Champion: Continuously elevate the client service process to ensure an outstanding experience every step of the way.
• Carrier Relationship Builder: Cultivate strong, lasting relationships with insurance carriers to enhance service and coverage options.
• Embrace New Challenges: Grow alongside the agency, taking on new responsibilities and opportunities as we expand.

What We're Looking For

• Experience: Minimum of 3 years in Commercial Lines insurance, with a proven track record of success.
• Licensing: Active Property & Casualty license required.
• Tech Savvy: Experience with Applied Epic is a plus. Proficiency in Microsoft Office Suite is essential.
• Collaborative Spirit: A team player who thrives in a collaborative environment and supports the success of others.
• Problem Solver: Quick-thinking, solution-oriented, and customer-focused.
• Driven and Self-Motivated: Goal-oriented with a passion for success and personal accountability.

If you're looking for an exciting opportunity to grow your career in a dynamic environment that values innovation and team success, we want to hear from you!

We can't wait to see how you'll contribute to our growing team!

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.