Commercial Landscape Account Manager: Client Impact

Addison Group; Prosper (TX); On-site; USD 70,000 - 75,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Bonus eligible

Job summary

Addison Group in Dallas, TX, is seeking a Landscape Account Manager to serve as the main contact for commercial client accounts and oversee field operations. You will drive client satisfaction, retention, and revenue growth while supporting and coaching field teams.

The role requires 3+ years in account management or leadership, plus strong CRM and MS Office proficiency. This on-site, full-time position offers a competitive salary with bonus potential and a comprehensive benefits package.

Qualifications

• 3+ years of experience in customer service, account management, or leadership, preferably in landscaping or a related service industry.
• Strong client relationship management and communication skills.
• Proven ability to lead, coach, and develop teams.
• Proficiency with MS Office and CRM systems.

Responsibilities

• Serve as the main point of contact for commercial client accounts.
• Conduct regular site visits to monitor service quality and client satisfaction.
• Identify opportunities for enhancement projects and develop proposals.
• Resolve client issues and address concerns proactively.
• Partner with Operations and Branch leadership to ensure service expectations are met.
• Monitor account renewals, financial performance, and profitability.
• Manage and support hiring, training, and coaching of field crews.
• Ensure compliance with all safety regulations and branch policies.
• Maintain accurate records in CRM systems and assist with administrative reporting.

Skills

Customer service

Account management

Team leadership

CRM proficiency

MS Office

Education

Associate’s degree in business or related field

Tools

CRM software

MS Office

Job description

Addison Group in Dallas, TX, is seeking a Landscape Account Manager to serve as the main contact for commercial client accounts and oversee field operations. You will drive client satisfaction, retention, and revenue growth while supporting and coaching field teams.

The role requires 3+ years in account management or leadership, plus strong CRM and MS Office proficiency. This on-site, full-time position offers a competitive salary with bonus potential and a comprehensive benefits package.