Commercial Landscape Account Manager

Nbutexas; Westfield (IN); On-site; USD 55,000 - 75,000; Full time

Job summary

Nbutexas in United States, Indiana, Westfield is seeking an Account Manager to be the primary contact for customers, building long-term relationships and ensuring exceptional landscaping services.

The ideal candidate combines customer service, sales, landscaping expertise, and business acumen; bilingual English/Spanish preferred; 5+ years in horticultural field required, strong communication, and ability to work independently or with the team.

Qualifications

• 5+ years of experience in a horticultural-related field.
• Excellent verbal, written, and listening communication skills.
• Strong customer service and problem-solving abilities.
• Proven ability to prioritize, schedule, and multitask.
• Excellent time management and organizational skills.
• Comfortable working independently and as part of a team.
• Working knowledge of basic accounting and general business principles.
• Valid driver’s license and safe driving record.
• Bilingual English/Spanish skills are preferred, but not required.

Responsibilities

• Build and maintain strong, long-term customer relationships.
• Conduct customer site walk-throughs and formal meetings.
• Quickly and professionally address customer concerns and resolve issues.
• Deliver a level of service that supports a 90%+ account renewal goal.
• Grow existing customer accounts and pursue new business opportunities.
• Prepare accurate estimates and take-offs.
• Develop and maintain profitable contracts and enhancement work.
• Identify opportunities to increase revenue while maintaining acceptable gross margins.
• Partner closely with Production Team to ensure customer expectations are met.
• Maintain open and collaborative communication with production and branch leadership.
• Help ensure services are delivered efficiently, professionally, and to the customer’s expectations.
• Prepare sales reports, estimates, contracts, and enhancement proposals.
• Assist with accounts receivable responsibilities.
• Maintain accurate and organized customer and account information.
• Effectively prioritize multiple customers, projects, schedules, and deadlines.

Skills

Customer service

Relationship management

Sales skills

Organizational skills

Education

High school diploma or equivalent

Tools

Basic accounting

Job description

Account Manager – Commercial Landscaping

Build Relationships. Grow Accounts. Make an Impact.

Are you an experienced landscaping professional who enjoys working with customers, growing business, and seeing the results of your work in the field?

We’re looking for an Account Manager to serve as a trusted partner to our customers while helping grow and retain a successful portfolio of commercial landscaping accounts. This is an excellent opportunity for a relationship-driven professional who combines customer service, sales, landscaping expertise, and business acumen.

What You’ll Do

As an Account Manager, you’ll be the primary point of contact for your customers, responsible for developing long‑term relationships and ensuring they receive exceptional landscaping services.

Customer Relationships

• Build and maintain strong, long-term customer relationships.
• Conduct customer site walk-throughs and formal meetings.
• Quickly and professionally address customer concerns and resolve issues.
• Deliver a level of service that supports a 90%+ account renewal goal.

Sales & Business Development

• Grow existing customer accounts and pursue new business opportunities.
• Proactively identify additional service and enhancement opportunities.
• Prepare accurate estimates and take-offs.
• Develop and maintain profitable contracts and enhancement work.
• Identify opportunities to increase revenue while maintaining acceptable gross margins.

Operations & Team Collaboration

• Partner closely with the Production Team to ensure customer expectations are met.
• Maintain open and collaborative communication with production and branch leadership.
• Help ensure services are delivered efficiently, professionally, and to the customer’s expectations.

Administrative Responsibilities

• Prepare sales reports, estimates, contracts, and enhancement proposals.
• Assist with accounts receivable responsibilities.
• Maintain accurate and organized customer and account information.
• Effectively prioritize multiple customers, projects, schedules, and deadlines.

What We’re Looking For

The ideal candidate is a customer-focused, organized, resourceful, and professional landscaping industry leader who enjoys both relationship management and business development.

Qualifications

• 5+ years of experience in a horticultural-related field.
• Excellent verbal, written, and listening communication skills.
• Strong customer service and problem-solving abilities.
• Proven ability to prioritize, schedule, and multitask.
• Excellent time management and organizational skills.
• Comfortable working independently and as part of a team.
• Computer proficient.
• Working knowledge of basic accounting and general business principles.
• Valid driver’s license and safe driving record.
• High school diploma or equivalent.
• Bilingual English/Spanish skills are preferred, but not required.

Why This Opportunity?

This is a great opportunity for a landscaping professional who wants to combine their industry knowledge, customer relationship skills, and sales ability in a role where their efforts directly contribute to customer satisfaction and business growth.

If you’re someone who takes pride in delivering exceptional service, enjoys building lasting customer relationships, and has the drive to identify and grow new opportunities, we’d like to hear from you.