Commercial Kitchen Equipment Senior Service Technician

TriMark USA; Dallas (TX); On-site; USD 40,000 - 80,000; Full time

Job summary

An established industry player is seeking a Senior Service Technician to provide advanced service, repair, and installation of foodservice equipment. This exciting role offers the opportunity to lead and mentor junior technicians while ensuring exceptional customer service. With a focus on technical expertise and leadership, you will be part of a team dedicated to delivering excellence in the foodservice industry. Enjoy a supportive environment with benefits like tuition reimbursement, community service days, and a commitment to professional growth. If you have a passion for service and a desire to make a difference, this role is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Tuition Reimbursement

Pet Insurance

Legal Insurance

401k

Community Service Day

Spotlight Awards

CFSP Prep Certification Program

Qualifications

• 2-3 years of experience in commercial foodservice equipment service/repair.
• Technical/trade school completion preferred with experience in refrigeration.

Responsibilities

• Perform complex installations and on-site repairs of foodservice equipment.
• Guide junior technicians and assist in training programs.

Skills

Troubleshooting

Leadership

Communication

Multitasking

Education

Technical/Trade School Completion

Experience in Refrigeration

Tools

Foodservice Equipment

Advanced Computer Skills

Job description

Commercial Kitchen Equipment Senior Service Technician

Location: Dallas, TX, USA; Lewisville, TX, USA
Company: TriMark USA, 2801 S Valley Pkwy, Lewisville, Texas, USA
Req #: 2842
Date: Monday, April 21, 2025

TriMark USA is the largest provider of design services, equipment, and supplies to the foodservice industry nationwide. Headquartered in Massachusetts, we have a rich history dating back to 1896, with locations across the country. Our focus is on delivering exceptional service by combining design expertise, market knowledge, and comprehensive support including purchasing, delivery, installation, and after-sales service. Our core values are I.C.A.R.E.: Integrity, Customer Service, Accountability, Respect, and Excellence. More information can be found at www.trimarkusa.com.

Why you'll love it here!

• Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
• 401k, Community Service Day, Spotlight Awards, National Sales Excellence Awards, CFSP Prep Certification Program

Position Summary:

• The Senior Service Technician reports to the Service Manager.
• Located in Dallas, TX
• Full-Time

The Senior Service Technician provides advanced service, repair, and installation of foodservice equipment at customer locations. This role requires technical expertise, leadership, and mentoring skills. It offers incentives, door-to-door pay, and tuition reimbursement for certifications to support career growth.

Essential Functions & Responsibilities:

• Advanced Service and Repair: Perform complex installations, on-site repairs, troubleshoot, manage inventory, and ensure safety and compliance.
• Mentorship: Guide junior technicians and collaborate on skill development.
• Customer Interaction: Provide professional service, build positive relationships.
• Leadership and Training: Assist in training programs and continuous improvement initiatives.
• Problem Solving & Documentation: Lead troubleshooting efforts, interpret manuals, and keep detailed records.

Competencies:

• Strong communication, leadership, troubleshooting, and multitasking skills.

Qualifications & Experience:

• 2-3 years of experience in commercial foodservice equipment service/repair or equivalent military/practical experience.
• Technical/trade school completion preferred with experience in refrigeration.
• Advanced computer skills and passing a background check required.

Physical Requirements:

• Lift up to 75 pounds, stand for long periods, and perform physical tasks as described.

TriMark is committed to diversity and equal employment opportunity. For reasonable accommodations, contact [email protected]