Commercial Insurance Support Specialist

Brown & Brown; Fort Lauderdale (FL); Sur place; USD 40 000 - 56 000; Plein temps

Avantages offerts par ce poste

Health Benefits

401k; Company match

Tuition Reimbursement

Paid Time Off

Résumé du poste

Brown & Brown in Fort Lauderdale, FL is seeking a Technical Assistant to support Commercial Account Managers and Producers. The role focuses on servicing clients, processing endorsements, and ensuring accurate policy data.

You will gather client information, help with policy renewals, and assist with data preparation for marketing and underwriting. A relevant license is preferred, with a foundation in insurance operations.

Qualifications

• High School Diploma is required.
• At least two years of insurance experience preferred.
• Completion and evidence of skills as outlined by Commercial Management.

Responsabilités

• Build and maintain strong customer relationships to support account retention and client satisfaction.
• Collect updated client information annually to assist with policy renewals and marketing efforts.
• Provide day-to-day client service including handling endorsements, cancellations, certificates, and other policy changes.
• Assist in analyzing client exposures and recommending appropriate coverage adjustments.
• Review and verify the accuracy of policies, endorsements, quotes, and audits provided by carriers.
• Prepare and compile marketing and underwriting data such as loss runs and MVRs.
• Gain and apply knowledge of Commercial Lines procedures, carrier systems, underwriting guidelines, and agency automation tools.
• Issue key documents including binders, certificates of insurance, ID cards, and invoices.
• Collaborate with account managers to resolve service issues and discrepancies, such as omitted items and commissions.
• Maintain attendance, follow agency procedures, and engage in ongoing professional development.

Connaissances

Customer service

Relationship building

Attention to detail

Policy processing

Formation

High School Diploma

Outils

Agency automation tools

Policy systems

Description du poste

Brown & Brown in Fort Lauderdale, FL is seeking a Technical Assistant to support Commercial Account Managers and Producers. The role focuses on servicing clients, processing endorsements, and ensuring accurate policy data.

You will gather client information, help with policy renewals, and assist with data preparation for marketing and underwriting. A relevant license is preferred, with a foundation in insurance operations.