Insurance Operations Assistant: Service & Growth

001 Brown & Brown, Inc; Boca Raton (FL); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Health benefits

401k

Student loan assistance

Tuition reimbursement

Mental health services

Paid time off

Holidays

Partner discounts

Job summary

Brown & Brown in Boca Raton, FL is seeking a Technical Assistant to support its growing team and service new and existing accounts. You will work closely with the Team Leader and Producers to help achieve agency sales goals and service standards.

Primary duties include processing client requests, upholding service levels, and maintaining accurate policy information, while leveraging agency systems and underwriting philosophies. A strong office background and a high school diploma are required.

Qualifications

• Office Experience.
• Completion and or evidence of skills as outlined by Commercial Management.
• High School Degree.

Responsibilities

• Develop full working knowledge of procedures.
• Handle client requests for information, endorsements, cancellations and other services as required.
• Full responsibility for all Service Center Accounts.
• Be proficient in available carrier rating systems where provided for Agency use.
• Develop a good working knowledge of company underwriting philosophies and appetites.
• Review policies, endorsements, audits, and quotations prepared by our carriers for accuracy and completeness.
• Assist in the compilation and preparation of data.
• Keep Team Leader informed of any service problems.
• Utilize agency automation with a high level of knowledge and proficiency.
• Follow procedures established by management.
• Pursue a program of personal and professional development.

Skills

Office Experience

Commercial Management Skills

Education

High School Degree

Job description

Brown & Brown in Boca Raton, FL is seeking a Technical Assistant to support its growing team and service new and existing accounts. You will work closely with the Team Leader and Producers to help achieve agency sales goals and service standards.

Primary duties include processing client requests, upholding service levels, and maintaining accurate policy information, while leveraging agency systems and underwriting philosophies. A strong office background and a high school diploma are required.