Administrative Assistant

Brown & Brown; Florida; On-site; USD 42,000 - 65,000; Full time

Job summary

Brown & Brown in Sunrise, FL seeks a Technical Assistant to support Commercial Account Managers, Producers and Marketing Representatives. You will service new and existing accounts to help achieve agency sales goals and service standards.

Responsibilities include policy endorsements, renewals, data gathering, loss runs, and issuing documents while building strong client relationships. A 60-day license target applies for 440/220, with a high school diploma required.

Qualifications

• High School Degree required.
• At least two years of insurance experience preferred.
• Completion and evidence of skills as outlined by Commercial Management.
• 440 or 220 License preferred (must be obtained within 60 days of employment).

Responsibilities

• Build and maintain strong customer relationships to support account retention and client satisfaction.
• Collect updated client information annually to assist with policy renewals and marketing efforts.
• Provide day-to-day client service including handling endorsements, cancellations, certificates, and other policy changes.
• Assist in analyzing client exposures and recommending appropriate coverage adjustments.
• Review and verify the accuracy of policies, endorsements, quotes, and audits provided by carriers.
• Prepare and compile marketing and underwriting data such as loss runs and MVRs.
• Gain and apply knowledge of Commercial Lines procedures, carrier systems, underwriting guidelines, and agency automation tools.
• Issue key documents including binders, certificates of insurance, ID cards, and invoices.
• Collaborate with account managers to resolve service issues and discrepancies, such as omitted items and commissions.
• Maintain attendance, follow agency procedures, and engage in ongoing professional development.

Skills

Customer service

Attention to detail

Communication skills

Team collaboration

Education

High School Diploma

Job description

Brown & Brown is seeking a Technical Assistant to join our growing team in Sunrise, FL!

The Technical Assistant will work closely with the Commercial Account Manager, Commercial Producers and Commercial Lines Marketing Representatives to service new and existing accounts to achieve Agency sales goals and service standards.

How You Will Contribute:

• Build and maintain strong customer relationships to support account retention and client satisfaction.
• Collect updated client information annually to assist with policy renewals and marketing efforts.
• Provide day-to-day client service including handling endorsements, cancellations, certificates, and other policy changes.
• Assist in analyzing client exposures and recommending appropriate coverage adjustments.
• Review and verify the accuracy of policies, endorsements, quotes, and audits provided by carriers.
• Prepare and compile marketing and underwriting data such as loss runs and MVRs.
• Gain and apply knowledge of Commercial Lines procedures, carrier systems, underwriting guidelines, and agency automation tools.
• Issue key documents including binders, certificates of insurance, ID cards, and invoices.
• Collaborate with account managers to resolve service issues and discrepancies, such as omitted items and commissions.
• Maintain attendance, follow agency procedures, and engage in ongoing professional development.

Licenses and Certifications:

• 440 or 220 License (preferred) (must be obtained within a 60 days of employment)

Skills & Experience to Be Successful:

• High School Degree required.
• At least two years of insurance experience (preferred)
• Completion and evidence of skills as outlined by Commercial Management.