Insurance Operations Support Specialist

001 Brown & Brown, Inc; North Carolina; Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Health Benefits

401k

Tuition Reimbursement

Paid Time Off

Job summary

Brown & Brown, Inc. is seeking a Technical Assistant to join our growing team in the United States. Under the supervision of the Business Operations Leader, you will process the workflow of the Northeast Support Team and support both Operations and Underwriting functions.

You will correspond with brokers and underwriters, assist with policy servicing inquiries, and learn the Agency Management System to save documents and run reports. A high school diploma and MS Office proficiency are required.

Qualifications

• High School Diploma or GED required.
• Proficient with MS Office Suite.
• Basic accounting knowledge.
• Excellent telephone demeanor.
• Ability to maintain confidentiality.
• 1–2 years of experience in a similar position.
• Preferred: Associate or bachelor’s degree in insurance or accounting.
• Some licensing or insurance related courses.

Responsibilities

• Correspond with Brokers, Underwriters and Assistants via Teams/email to respond to questions, investigate and resolve issues, and follow up on outstanding items.
• Provide clerical and administrative support to Operations Team and Underwriting Teams.
• Assist with policy servicing inquiries to include accounting, underwriting, and operations.
• Learn and work within Agency Management System to save documents, emails, and correspondence.
• Become familiar with Agency Management System reporting functionality to include running and distributing scheduled and ad hoc reports.
• Answer questions about the organization’s products and services to assist in customer service functions.
• Pursue a course of personal and professional development.

Skills

MS Office Suite

Telephone demeanor

Confidentiality

1-2 years experience

Licensing courses

Education

High School Diploma or GED

Associate or bachelor’s degree in insurance or accounting

Tools

Agency Management System

Job description

Brown & Brown, Inc. is seeking a Technical Assistant to join our growing team in the United States. Under the supervision of the Business Operations Leader, you will process the workflow of the Northeast Support Team and support both Operations and Underwriting functions.

You will correspond with brokers and underwriters, assist with policy servicing inquiries, and learn the Agency Management System to save documents and run reports. A high school diploma and MS Office proficiency are required.